Environmental performance assessment systems in the hotel industry

• Authors: Zientara Piotr , Bohdanowicz-Godfrey Paulina
• Languages of publication: EN

Abstracts

EN

The present paper, which is conceptually embedded in environmental management theory, focuses on the question of monitoring and reporting environmental performance in the hotel industry. Its principal aim is to analyse the functioning, characteristics, and advantages of the performance assessment systems that are currently used in facilities belonging to international hotel chains. Specifically, the study, drawing on the content analysis technique, substantiates its claims by referring to concrete examples from the hotel industry (Scandic, Marriott International, Inter- Continental Hotel Group, Hilton Worldwide). Crucially, emphasis is placed on the practical problems related to the operation of such tools. The paper concludes by providing a number of recommendations on how to implement and run environmental performance assessment systems in hotels. In this way, it expands a fast-growing research on the practical dimension of hotel operation, thereby being of special interest to hoteliers and hotel managers

Keywords

EN

hotels; environmental performance assessment systems

• Publisher: Uniwersytet Gdański
• Journal: International Business and Global Economy
• Year: 2014
• Volume: Volume 33
• Pages: 743–755

Dates

online

2015-01-05

Contributors

author

Zientara Piotr

author

Bohdanowicz-Godfrey Paulina

Identifiers

DOI

10.4467/23539496IB.13.055.2440