EN
The main field of consideration of hereby article is the issue of mediation which is presented by the author from the perspective of a paradigm of narrative mediation. According to the concept, conflicts occur under the influence of opposing narrations of parties about what has happened. The opponents create their own stories of the conflict, shaped through various socio-cultural contexts and language that they use. The aim of narration is deconstructing narrations maintaining conflict, and creating space to emerge alternative stories, or giving a new meaning to the existing narrations. The author pays special attention to the power of language and the meaning of metaphors in the mediation process. Metaphor is viewed as an inexhaustible source of interventions, crucial for interpreting hidden meanings of narration of parties, universalizing stories, as well as modifying them towards alternative, constructive narration.