The article deals with the most popular software used by various categories of users and determining the way of increasing the effectiveness of the work with the text processor Microsoft WORD. It is stressed that the development of information technologies, the widespread use of information resources, which are the product of intellectual activity of the most qualified part of the working population of the society, determines the need to prepare not only the younger generation, but also improving the quality and performance of the teachers. For this reason, it becomes urgent to develop specific methodological approaches to the use of new information technologies for the implementation of the ideas of developmental education and personal development. One more important task is providing psycho-pedagogical and methodological developments aimed at identifying optimal conditions of the use of means of new information technologies with the purpose of the educational process intensification, increase of its efficiency and quality. The results of the study showed that 48 people aged from 15 to 62 used in their work text editor Microsoft Word. This is due to the fact, that it contains the most important options for creating a text document: typing; correcting typed text in the usual way, i.e. changing letters, words; cutting fragments of the text, remembering them during the current session, as well as in separate files; inserting fragments in the desired location of the text; changing one word by another partially or fully throughout the text; text formatting, i.e. giving it a certain type in the following parameters: width of the text column, paragraph, margins on both sides, top and bottom margins, line spacing, alignment, edge lines; highlighting a part of the text in bold, italic or underlined font; switching the program to work with another alphabet. The study showed that the level of effectiveness of the work with the text processor directly affects the level of the user’s competence, the possession of fundamental knowledge and skills in the field of information technology, the level of motivation and the vision of specific results. There is an opinion among people that the quality of ICT use in the professional activity is directly influenced by basic education and chronological age, but as this study has shown this statement is not true.