2010 | 43 | 2 | 76-86
Article title

Development of New Product/Process Development Procedure for SMEs

Title variants
Languages of publication
The result of our research is a developed and implemented set of activities for new process or product development (NPD procedure) for SMEs environment in the plastic processing industry, which enables the production of products and services with a high value added.The developed NPD procedure consists of five consecutive and overlapping steps: attracting orders, designing a project, developing a product, developing a process and zero production series. Each distinct step is further divided into sub-activities supported by adequate methods and managed in an information system. Investigated and included were three different methodologies use for NPD procedure in the automotive industry such as Advanced Product Quality Planning (APQP), Design for Six Sigma (DFSS) and Stage/Gate methodology.The results presented in the paper show that the developed NPD procedure significantly improved NPD in terms of cost management and time-effectiveness.
Physical description
  • Polycom Škofja Loka d.o.o., Poljane nad Škofjo Loko 76, 4223 Poljane nad Škofjo Loko, Slovenia
  • Ptica - Institution, Ješetova ulica 25, 4000 Kranj, Slovenia
  • Faculty of Organizational Sciences, Laboratory for Quality Management, University of Maribor, Kidričeva 55a, Kranj, Slovenia
  • Faculty of Organizational Sciences, Laboratory for Quality Management, University of Maribor, Kidričeva 55a, Kranj, Slovenia
  • Biazzo, S. (2009). Flexibility, Structuration and Simultaneity in New Product Development. Journal of Product Innovation Management, 26: 336-353.[WoS]
  • Carbonara, N. & Schiuma, G. (2004). The new product development process within industrial districts: A cognitive approach. International Journal of Product Development, 1(1): 92-107. DOI: 10.1504/IJPD.2004.004892[Crossref]
  • Carbonara, N. & Scozzi, B. (2006). Cognitive maps to analyze new product development processes: A case study, Technovation, 26: 1233-1243. doi:10.1016/j.technovation.2005.09.007[Crossref]
  • Carpinetti, C. R., Buosi, T. & Gerölamo, M. C. (2003). Quality management and improvement: A framework and a business-process reference model, Business Process Management Journal, 9(4): 543-554. DOI:10.11088/1467150310484553[Crossref]
  • Cooper, R. (2007). Doing it Right, Winning with New Products; Product Development Institute.
  • Cooper, R. & Edgett, S. (2006). Portfolio Management for New Products, Picking the Winners. Product Development Institute, Aucaster, Canada.
  • Cooper, R., Edgett, S. & Kleinschmidt, E. (2002). Improving New Product Development Performance and Practices, Benchmarking study: Houston, American Productivity & Quality Center.
  • Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities-what are they? Strategic Management Journal, 21(10/11): 1105-1121. DOI: 10.1002/1097-0266(200010/11)21:10/11<1105[Crossref]
  • Fredericks, E. (2005). Cross-functional involvement in new product development: A resource dependency and human capital perspective, Qualitative Market Research: An International Journal, 8(3): 327-341. DOI: 10.1108/13522750510603370[Crossref]
  • Gomes, J., de Weerd-Nederhof, P., Pearson, A., & Cunha, M., (2003). Is more always better? An exploration of the differential effects of functional integration on performance in new product development, Technovation, 23: 185-191.[Crossref]
  • Gunasekaran, A. (1998). An integrated product development-quality management system for manufacturing, The TQM Magazine, 10(2): 115-123. DOI: 10.1108/09544789810211425[Crossref]
  • Griffin, A. and Hauser, J. R. (1996). Integrating R&D and marketing: a review and analysis of the literature, Journal of Product Innovation Management, 13(3): 191-215. DOI: 10.1111/1540-5885.1330191[Crossref]
  • Jassawalla, R. A. & Sashittal, C. H. (1998). An Examination of Collaboration in High-Technology. New Product Development Processes, Journal of Product Innovation Management, 15: 237-254. DOI: 10.1234/12345678[Crossref]
  • Kahn, K., Barczak, G. & Moss, R. (2006). Perspective: Establishing an NPD Best Practices Framework, Journal of Product Innovation Management, 23: 106-116. DOI: 10.1111/j.1540-5885.2006.00186.x[Crossref]
  • Liker, J. K. (2004). The Toyota way, University of Michigan.
  • Mascitelli, R. (2006). Quality & len product development, methods, tools, approach. California manufacturing Technology Consulting.
  • Meirovich, G. (2006). Quality of Design and Quality of Conformance: Contingency and Synergistic Approaches, Total Quality Management & Business Excellence, 17(2): 205 - 219. DOI: 10.1080/14783360500450640[Crossref]
  • Metlikovič, P. (2007). Ključni dejavniki uspešnosti pri izboljševanju razvoja izdelkov in procesov v podjetju [The key success factors of improving the product development and process in the company], Zbornik posveta Forum 2007-posvet Slovenskega združenja za projektni management.
  • Metlikovič P., Interna poročila z delavnic v podjetjih [Internal reports from the workshops in companies], 2006 do 2009.
  • Morgan, J. M. & Liker, J. K. (2006). The Toyota Product Development System. Productivity Press New York.
  • Simpson, M. (2009). New product development practice application to an early-stage firm: the case of the PaperPro® StackMaster™, Design Studies, 30(5): 561-587. DOI: 10.1016/j.destud.2009.02.001.[Crossref][WoS]
  • Noke, H. & Hughes, M. (2010). Climbing the value chain: Strategies to create a new product development capability in mature SMEs, International Jurnal of Operations & Production Mnagement, 30(2): DOI:10.1108/01443571011018680[Crossref]
  • O'Dwyer, M. & Ledwith, A. (2009). Determinants of new product performance in small firms, International Journal of Entrepreneurial Behavior & Research, 15(2): 124-136. DOI:10.1108/13552550910944548[Crossref]
  • Nilsson-Witell, L., Antoni, M. & Dahlgaard, J. J. (2005). Continuous improvement in product development Improvement programs and quality principles, International Journal of Quality & Reliability Management, 22(8): 753-768. DOI: 10.1108/02656710510617210[Crossref]
  • Owens, J. D. (2007). Why do some UK SMEs still find the implementation of a new product development process problematical? An exploratory investigation, Management Decision, 45(2): 235-251. DOI 10.1108/00251740710727269[Crossref]
  • Polycom: Interno gradivo projekta NPD [Internal material of NPD project], Polycom d.o.o., 2008.
  • Schilling, M. A. and Hill, C. W. L. (1998). Managing the new product development process: strategic imperatives, Academy of Management Executive, 12(3): 67-81. DOI: 10.1177/109467050031001[Crossref]
  • Shen, X. X., Tan, K. C. and Xie, M. (2000). An integrated approach to innovative product development using Kano's model and QFD, European Journal of Innovation Management, 3(2): 91-99. DOI:10.1504/IJCAT.2006.010764[Crossref]
  • Sun, H., Zhao, Y. Y., and Yau, H. K. (2009). The relationship between quality management and the speed of new product development, The TQM Journal, 21(6): 576-588. DOI: 10.1108/17542730910995855[Crossref]
  • Suomala, P. & Jokioinen, I. (2003). The patterns of success in product development: a case study. European Journal of Innovation Management, 6(4), 213-227. DOI:10.1108/14601060310500931[Crossref]
  • Škufca-Zaveršnik, B. (2005). Organiziranost in pomen projektnega managementa v podjetju z multiprojektnim poslovanjem [The organization and the importance of the project management in company with the multi project business]. Magistrsko delo, Maribor: Univerza v Mariboru, Ekonomsko poslovna fakulteta.
  • Thia Kah-Hin Chai, C. W., Bauly, J. and Xin, Y. (2005). An exploratory study of the use of quality tools and techniques in product development, The TQM Magazine, 17(5): 406-424. DOI: 10.1108/09544780510615924[Crossref]
  • Vale, S. & Avella, L. (2003). Cross-functionality and leadership of the new product development teams, European Journal of Innovation Management, 6(1): 32-47. DOI: 10.1108/14601060310456319[Crossref]
Document Type
Publication order reference
YADDA identifier
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.