Reforming for Performance and Trust: Some Reflections

• Authors: Geert Bouckaert
• Languages of publication: EN
• Publisher: Sciendo
• Journal: NISPAcee Journal of Public Administration and Policy
• Year: 2012
• Volume: 5
• Issue: 1
• Pages: 9-20

Dates

published

2012-07-01

online

2013-05-16

Contributors

author

Geert Bouckaert

• Professor, EGPA Immediate Past President, IIAS Programme and Research Advisory Committee Chairman (European Group for Public Administration, International Institute of Administrative Sciences), Katholieke Universiteit Leuven, Leuven, Belgium.

References

• Bouckaert, Geert and John Halligan. 2008. Managing Performance, InternationalComparisons. London: Routledge.
• Bouckaert, Geert, Geert Voets, Dries De Herdt. 2011. Local Government in the EU at a Glance: Survey Analysis. Working Paper SBOV, Leuven.
• Christensen, T. and P. Lægreid. 2005. “Trust in Government: The Relative Importance of Service Satisfaction, Political Factors and Demography.” Public Performanceand Management Review 28 (4), 478-511.
• Christensen, T., P. Lægreid and I. M. Stigen. 2006. “Performance Management and Public Sector Reform: The Norwegian Hospital Reform.” International PublicManagement Journal 9 (2), 1-27.
• Fukuyama, F. 1995. Trust: The Social Virtues and the Creation of Prosperity. New York: Free Press.
• Halligan, J. and G. Bouckaert. 2009. “Performance and Trust: Developmental Paths and Optional Directions.” In P. G. Roness and H. Sætren (eds). Change andContinuity in Public Sector Organizations: Essays in Honour of Per Lægreid. Bergen, Norway: Fagbokforlaget, 257-277.
• Lewicki, Roy J. and Barbara Benedict Bunker. 1996. “Developing and Maintaining Trust in Work Relationships.” In Roderick M. Kramer and Tom R. Tyler (eds). Trust in Organisations: Frontiers of Theory and Research. Thousand Oaks, Ca.: Sage, 114-139.
• Muthusamy, Senthil K. and Margaret A. White. 2005. “Learning and Knowledge Transfer in Strategic Alliances: A Social Exchange View.” Organization Studies 26, 415-441.[Crossref]
• OECD. 2011a. The Call for Innovative and Open Government: An Overview of NationalInitiatives. Paris: OECD.
• OECD. 2011b. Government at a Glance 2011. Paris: OECD.
• OECD. 2005. Public Sector Reform: The Way Forward. Paris: OECD.
• Pollitt, Christopher and Geert Bouckaert. 2011. Public Management Reform: AComparative Analysis of NPM, the Neo-Weberian State, and New Public Governance. 3rd expanded edn. Oxford: Oxford University Press.
• Rousseau, Denise M., Sim B. Sitkin, Ronals S. Burt and Colin Camerer. 1998. “Introduction to Special Topic Forum. Not so Different aft er all: A Cross-Discipline View of Trust.” Academy of Management Review 23 (3), 393-404.
• Sako, Mari. 1992. Prices, Quality and Trust: Inter-Firm Relations in Britain & Japan. Cambridge: Cambridge University Press.
• Van de Walle, Steven. 2011. “NPM: Restoring the Public Trust through creating Distrust ?” In Tom Christensen and Per Lægreid (eds). The Ashgate ResearchCompanion to New Public Management. Farnham, Surrey: Ashgate, 309-320.
• Van de Walle, Steven, Steven Van Roosbroek and Geert Bouckaert. 2005. StrengtheningTrust in Government: What Role for Government in the 21st Century:Annex: Data on trust in the public sector. Analytical annex prepared for the OECD meeting of the Public Governance Committee at ministerial level, Rotterdam, 27-28 November 2005. Paris: OECD. (also available in French).
• Van Dooren, Wouter, Geert Bouckaert and John Halligan. 2010. Performance Managementin the Public Sector. London: Routledge.

Identifiers

DOI

10.2478/v10110-012-0001-4