The Specifics of the Services Sector Determining the Introduction and Utilisation of Information and Communication Technologies

• Authors: Dana Benešová , Ildikó Némethová
• Languages of publication: EN

Abstracts

EN

The services sector is characterised by a number of specifics. Their identification in ICT implementation in businesses facilitates the decision-making of services industries for such information technologies which allow businesses to differentiate their services from competitors and increase productivity. Therefore is important to identify the core activities of companies in relation to the nature of the production of services sectors, corporate strategies and services specifics.

Keywords

EN

ICT infrastructure; ICT implementation; services sector

• Publisher: Sciendo
• Journal: Studia Commercialia Bratislavensia
• Year: 2012
• Volume: 5
• Issue: 20
• Pages: 524-535

Dates

published

2012-12-01

online

2013-02-23

Contributors

author

Dana Benešová

• University of Economics in Bratislava, Faculty of Commerce, Department of Services and Tourism, Dolnozemská cesta 1, 852 35 Bratislava

author

Ildikó Némethová

• University of Economics in Bratislava, Faculty of Applied Languages, Department of Intercultural Communication, Dolnozemská cesta 1, 852 35 Bratislava

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Identifiers

DOI

10.2478/v10151-012-0010-y