ICT evaluation models and performance of medium and small enterprises

• Authors: Anass Bayaga , Emmanuel O. Adu
• Languages of publication: EN

Abstracts

EN

Building on prior research related to (1) impact of information communication technology (ICT) and (2) operational risk management (ORM) in the context of medium and small enterprises (MSEs), the focus of this study was to investigate the relationship between (1) ICT operational risk management (ORM) and (2) performances of MSEs. To achieve the focus, the research investigated evaluating models for understanding the value of ICT ORM in MSEs. Multiple regression, Repeated-Measures Analysis of Variance (RM-ANOVA) and Repeated-Measures Multivariate Analysis of Variance (RM-MANOVA) were performed. The findings of the distribution revealed that only one variable made a significant percentage contribution to the level of ICT operation in MSEs, the Payback method (β = 0.410, p < .000). It may thus be inferred that the Payback method is the prominent variable, explaining the variation in level of evaluation models affecting ICT adoption within MSEs. Conclusively, in answering the two questions (1) degree of variability explained and (2) predictors, the results revealed that the variable contributed approximately 88.4% of the variations in evaluation models affecting ICT adoption within MSEs. The analysis of variance also revealed that the regression coefficients were real and did not occur by chance

Keywords

EN

ICT; evaluation model; Medium and Small Enterprises (MSEs); Operational Risk Management (ORM)

• Publisher: Sciendo
• Journal: Journal for Perspectives of Economic Political and Social Integration
• Year: 2014
• Volume: 20
• Issue: 1-2
• Pages: 9-24

Dates

published

2014-01-01

online

2015-08-04

Contributors

author

Anass Bayaga

• School of Continuing and General Education, University of Fort Hare, East London, South Africa,

author

Emmanuel O. Adu

• School of Continuing and General Education, University of Fort Hare, East London, South Africa

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Identifiers

DOI

10.2478/v10241-012-0023-5