This article was created as an effect of a four month long survey of training management practices commissioned by the Office of the Civil Service. The project was partially financed by funds from the European Social Fund and was managed by a consortium of three consulting organizations: IDEA! Management Consulting Sp. z o.o. (Ltd.), DGA Doradztwo Gospodarcze S.A., and Key Polska Sp. z .o.o. (Ltd.). The survey consisted of three phases, focused on the strategic, process, and operational aspects of training management. A variety of tools, such as face-to-face interviews, on-line surveys, and focus groups, had been deployed to assure the multi-stakeholder perspective and a balance between qualitative and quantitative information.
P. Bochniarz, IDEA! Management Consulting, Poland
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