PL EN


2007 | 2(685) | 35-41
Article title

The Leadership Role in Implementation of Quality Management System

Title variants
Languages of publication
PL
Abstracts
EN
Quality management system (QMS) requires from top management to make commitments into the process of change. During the implementation period the management should determine targets and activities of the organization, delegate appropriate authorities to the company representative in charge of the QMS, give support and show interest in implementing practices, as well as, participate in solving occurring problems. Success of the implementation process is also conditioned by organizational culture chiefly determined by the leadership.In reality, consultants who implement the QMS meet many obstacles during the implementation process provoked by a lack of commitment from top management.
Year
Issue
Pages
35-41
Physical description
Document type
ARTICLE
Contributors
author
  • J. Mazurkiewicz, Politechnika Slaska, ul. Akademicka 2A, 44-100 Gliwice, Poland
References
Document Type
Publication order reference
Identifiers
CEJSH db identifier
07PLAAAA02495175
YADDA identifier
bwmeta1.element.fdbe9bba-088f-3897-bac6-0a66940b8adf
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