BALANCED SCORECARD IN ACADEMIC E-LEARNING (Zrównowazona karta wyników w e-learningu akademickim)

• Authors: Dabrowski Marcin
• Languages of publication: PL

Abstracts

EN

Direct results of e-learning activity are assessed in reference to teaching quality and its costs. Whereas in the perspective of teaching quality there are different measures of didactic effectiveness used, on the financial arena there is, in turn, a range of cost effectiveness measures. Separate task is, however, defining the manner of complex measure of long-term effects of e-learning activity, in particular in relation to the adopted strategy. The article describes the application of Balanced Scorecard in e-learning, which, according to the author, provides adequate tools for the assessment of log-term effectiveness. The analysis described in the paper supports the validity of putting aims and benchmarks for e-learning activity into four basic perspectives suggested by Balanced Scorecard: financial, customer internal process and growth.

Keywords

EN

BALANCED SCOREDCARD; E-LEARNING; HIGHER EDUCATION

Discipline

• EDUCATION: EDUCATION

• Publisher: Szkoła Główna Handlowa w Warszawie
• Journal: e-mentor
• Year: 2011
• Issue: 1 (38)
• Pages: 31-42
• Document type: ARTICLE

Contributors

author

Dabrowski Marcin

• Marcin Dabrowski, Szkola Glówna Handlowa w Warszawie, Centrum Rozwoju Edukacji Niestacjonarnej, Al. Niepodleglosci 162, 02-554 Warszawa, Poland

Identifiers

CEJSH db identifier

11PLAAAA090625