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Title variants
Remarks on standards for public services
Languages of publication
Abstracts
The article presents some remarks on standards for public services. The author discusses dillerent approaches to establishing standards for public services. He recommends the approach similar to the approach presented by the quality standards like for example ISO 9001. The approach of this kind set certain requirements for the management system and could assure the highest quality of public services better than the multiplication of standards (mainly based on setting “product requirements") created for each public service.
Keywords
Year
Volume
Physical description
Dates
published
2008
Contributors
References
Document Type
Publication order reference
Identifiers
URI
http://hdl.handle.net/11089/16118
YADDA identifier
bwmeta1.element.hdl_11089_16118
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