EN
On the basis of a four year long observation at a border crossing point the author will explain the process of institutionalization in specific conditions where social order has been destroyed. The objective of the new law is to restrict the activity of people who use Polish–Belarusian border crossing points and the main purpose of this paper is to show how their behaviors have been influenced by these changes. The behaviors observed during the research explain how a new type of social order can be created, and the author will focus on nine stages which form the process of institutionalization. Expressions such as social action, knowledge, institution and social world are used in a theoretical context. The empirical material gathered during the research is then compared with the discussed theoretical concepts.