PL EN


2012 | 15 | 75-83
Article title

The Measurement of Expected and Perceived Service of a Municipal Transport Based on Selected Medium-Sized Cities

Content
Title variants
Languages of publication
EN
Abstracts
EN
In the literature four basic postulates of transport are usually mentioned: time, convenience, cost and security of travel. The hierarchy of importance of individual postulates of transport depends on subjective evaluations of urban transport users. In the research carried out within the framework of research work financed from funds for science in 2010-2013 titled ‘Reference Model of City logistics and the quality of Life of Inhabitants’, measured the difference between the expected and perceived quality of urban transport services and defined a hierarchy of evaluated quality criteria. The solution to the problem with too many variables is the possibility of using factor analysis. This analysis allows the reduction of many interrelated variables
Year
Volume
15
Pages
75-83
Physical description
Contributors
  • Zachodniopomorski Uniwersytet Technologiczny w Szczecinie
  • Uniwersytet Ekonomiczny we Wrocławiu
References
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.mhp-54de8418-8d67-4ca4-baf1-232c21824623
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.