PL EN


2018 | 27 | 1 |
Article title

Call Centre: Ecrasez l’infame! Review of Jamie Woodcock’s Working the Phones: Control and Resistance in Call Centres

Content
Title variants
Languages of publication
EN
Abstracts
EN
This is a review of Jamie Woodcock’s study of the call centre as a workplace, Working the Phones. The text discusses the methodology of co-research and the results of Woodcock’s engagement with forms of control and resistance in call centres.
Keywords
Year
Volume
27
Issue
1
Physical description
Dates
published
2018
online
2018-10-10
Contributors
References
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.ojs-doi-10_14746_prt_2018_1_13
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.