PL EN


2019 | 4 | 47-66
Article title

Управление связями с общественностью в судах Украины как многоаспектный комплексный процесс

Content
Title variants
EN
Management of public relations in the courts of Ukraine as a multifaceted complex process
PL
Zarządzanie public relations w sądach Ukrainy jako proces wieloaspektowy
Languages of publication
RU
Abstracts
PL
Artykuł analizuje teoretyczne i praktyczne podstawy zarządzania public relations w sądach Ukrainy. Autor podkreśla zarządzanie public relations w sądownictwie ukraińskim jako wieloaspektowy złożony proces, który obejmuje organizację jednostki komunikacyjnej i rozwój umiejętności jej pracowników, identyfikację potrzeb grup docelowych społeczeństwa na podstawie profilu wartości, strategiczne planowanie działań komunikacyjnych, stosowanie programów informacyjnych i metodologii kart raportowanie cywilne. Artykuł formułuje definicję pojęcia public relations w sądownictwie z uwzględnieniem specyfiki wymiaru sprawiedliwości, diagnozuje problemy w zakresie organizacji public relations w sądownictwie, podaje rekomendacje dotyczące stworzenia skutecznego systemu public relations w organach publicznych.
EN
The article explores the theoretical and practical foundations of public relations management in courts of Ukraine, courts which need to increase the level of trust among citizens and become more transparent in the context of reforms. The author deals with public relations management in the Ukrainian judiciary as a multifaceted complex process which includes the setting up of a communication unit and training of its employees, identifying the needs of target groups of the public on the basis of a value profile design, strategic planning of communication activities, the use of relevant programs and methodologies of civil reporting. The article defines the concept of public relations in the judiciary taking into account the specific features of the judicial system. It diagnoses problems in the field of public relations in the judicial system and provides recommendations for creating an effective system of public relations in the public administration.
RU
В статье исследованы теоретические и практические основы управления связями с общественностью в судах Украины, нуждающихся в повышении уровня доверия граждан, более прозрачного освещения своей деятельности в условиях реформ. Автор освещает управление связями с общественностью в органах правосудия Украины как многоаспектный комплексный процесс, который включает в себя организацию коммуникационного подразделения и повышение квалификации его работников, определение потребностей целевых групп общественности на основе составления профиля ценностей, стратегическое планирование коммуникативной деятельности, применение программ охвата и методологии карточек гражданского отчетности. В статье сформулировано определение понятия связей с общественностью в органах правосудия с учетом специфики судебной системы, диагностированы проблемы в сфере организации связей с общественностью в судебной системе, даны рекомендации для создания действенной системы связей с общественностью в органах публичного управления.
Year
Issue
4
Pages
47-66
Physical description
Dates
published
2019-12-15
Contributors
References
  • Ahafonova N. (2018), Sutnist zviazkiv z hromadskistiu v systemi publichnoho upravlinnia [The essence of public relations in the public administration], „Publichne upravlinnia ta rehionalnyi rozvytok”, nr 1, pp. 10–31, doi: https://doi.org/10.26693/pard2018.01.02.
  • Andriiash V. I., Ahafonova N. O. (2018a), Suchasni pidkhody do transformatsii upravlinnia zviazkamy z hromadskistiu v orhanakh pravosuddia [Current approaches to the transformation of public relations management in the judiciary], „Problems and Prospects of Territories Socio-Economic Development”: Proceedings of the VII International Scientific Conference (Opole, Poland, April 4–7, 2018), The Academy of Management and Administration, Opole, pp. 263–265.
  • Andriiash V., Ahafonova N. (2018b). Direct public relations as a part of the management process in the judiciary of Ukraine, Proceedings of the international scientific conference economic and social-focused issues of modern world, The School of Economics and Management in Public Administrationin, Bratislava, pp. 211–215.
  • Andriiash V. I., Torkhova N. O. (2018), Komunikatsiina stratehiia yak instrument formuvannia zviazkiv z hromadskistiu u sferi publichnoho upravlinnia: osoblyvosti zastosuvannia v orhanakh pravosuddia [Communication strategy as a tool for public relations in the field of public administration: peculiarities of application in the judiciary], „Publichne upravlinnia ta rehionalnyi rozvytok”, no. 2, pp. 217–238, doi: https://doi.org/10.26693/pard2018.02.217.
  • Arkhypova Ye. O., Dmytrenko N. O. (2016), Efektyvna komunikatsiia mizh orhanamy derzhavnoi vlady ta hromadskistiu yak umova rozvytku demokratychnoho suspilstva [Effective communication between public authorities and the public as a condition for the development of a democratic society], „Investytsii: praktyka ta dosvid”, no. 1, pp. 92–66.
  • Priami zviazky sudiv z hromadskistiu [Direct communication of courts with the public], (2017), Pretsedent, Kyiv.
  • Reitynh informatsiinoi vidkrytosti sudiv [Rating of information openness of courts] (2019), http://faircourt.in.ua/news/180220191852.html.
  • Romanovskyi O. H., Sereda N. V., Vorobiova Ye. V. (2015), Osnovy pablik ryleishnz [Basics of public relations], NTU „KhPI”, Kharkiv.
  • Shapoval A., Hanha V. (2011), Mizhnarodnyi dosvid visvitlennia kryminalnoho ta tsyvilnoho sudochynstva [International experience of coverage of criminal and civil proceedings], „Viche”, no. 8, p. 30–32.
  • Torkhova N. O. (2018), Napriamy reformuvannia sfery zviazkiv z hromadskistiu v orhanakh publichnoho upravlinnia v Ukraini [Areas of public relations reform in public administration in Ukraine], Science and Technology of the Present Time: Prority Development Directions of Ukraine and Poland: Proceedings of the International Multidisciplinary Conference (Wolomin, Poland, October 19–28, 2018), Baltija Publishing, Wolomin, pp. 56–58.
  • Vilhushynskyi M. Y. (2014), Vzaiemodiia sudiv iz zasobamy masovoi informatsii v aspekti informuvannia hromadskosti pro stan zdiisnennia sudochynstva [Interaction of courts with the media in terms of informing the public about the status of judicial proceedings], „Advokat”, no. 3 (162), pp. 5–8.
  • Von D., Petrova N., Filipenko D., Mukhin Yu., Soldatenko I., Zemlianoi V. (2015), Zviazky iz hromadskistiu v sudakh [Public relations in courts], Printing House „Biznespoligraf” Ltd., Kyiv.
  • Yasynevych Ya. Ya. (2016), Komunikatsiia hromadskykh initsiatyv. Dlia tykh, khto tvoryt zminy [Communication of community initiatives. For those who create change], TOV „Sofiia-A”, Kyiv.
  • Zvit za rezultatamy doslidzhennia „Stavlennia hromadian Ukrainy do sudovoi systemy”: infohrafika [Report on the results of the survey „Attitudes of Ukrainian citizens in the judicial system”: infographic] (2019), The Ukrainian Center for Economic and Political Studies named after Oleksandr Razumkov, Kyiv, http://razumkov.org.ua/uploads/socio/Infographics_2019_02.pdf.
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.ojs-doi-10_14746_ssp_2019_4_3
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.