The Importance of Total Quality Management Systems for Managers of Brazilian Universities

• Authors: Dalliane Vanessa Pires Andrade , Jamerson Viegas Queiroz , Fernanda Cristina Barbosa Pereira Queiroz , Gustavo Henrique Silva de Souza , Nilton Cesar Lima , Jamil Ramsi Farkat Diógenes

Abstracts

EN

The purpose of this paper is to analyse from the perspective of the manager, the importance of the use of tools and concepts of quality management in the Brazilian federal universities. It was identified that the managers of these universities consider it as very important to use administrative practices contained in quality management systems as efficient and effective methodology to conduct the management of these institutions. The research serves as a statement for the other 172 university managers to be supporters of quality practices contained in management systems in question to achieve better results and better grades in rankings series.

Keywords

EN

Total Quality Management; awareness of quality; Brazilian federal universities

• Publisher: Wydawnictwo Adam Marszałek
• Journal: The New Educational Review
• Year: 2014
• Volume: 37
• Pages: 140-149

Dates

published

2014

Contributors

author

Dalliane Vanessa Pires Andrade

• Federal University of Rio Grande do Norte

author

Jamerson Viegas Queiroz

• Federal University of Rio Grande do Norte

author

Fernanda Cristina Barbosa Pereira Queiroz

• Federal University of Rio Grande do Norte

author

Gustavo Henrique Silva de Souza

• Federal University of Alagoas

author

Nilton Cesar Lima

• Federal University of Uberlândia

author

Jamil Ramsi Farkat Diógenes

• Federal University of Rio Grande do Norte

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Identifiers

DOI

10.15804/tner.14.37.3.11

Biblioteka Nauki

2031718