2019 | 32 | 4 |
Article title

Moderacyjna rola przebaczenia między zaangażowaniem w pracę a satysfakcją z niej

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Employee satisfaction is significant both for the employer and for the employees. According to the Conservation of Resources (COR) theory, the resources, and especially their interconnection, are important for increasing satisfaction with life in many areas, including job satisfaction. Work engagement combines a high level of pleasure (dedication) with high activation (vigour, absorption). The aim of this study was to analyse the relationships between work engagement, dispositional forgiveness and job satisfaction among employees in an organization. Polish versions of the Utrecht Work Engagement Scale (adapted by Chirkowska-Smolak), the Heartland Forgiveness Scale (adapted by Kaleta, Mróz, and Guzewicz) and the Satisfaction with Job Scale (developed by Zalewska) were used. The sample consisted of 94 employees aged 20 to 54. The results revealed relationships between work engagement and job satisfaction. In addition, we incorporated the moderating role of forgiveness in the analyses. The outcomes indicated that the association between work engagement and job satisfaction tends to be stronger for employees with high positive forgiveness than for employees with low positive forgiveness.
Zadowolenie pracowników jest istotne zarówno dla pracodawcy, jak i dla pracowników. Zgodnie z teorią zachowania zasobów (COR) zasoby, a zwłaszcza ich wzajemne związki, są ważne dla zwiększenia satysfakcji z życia w wielu obszarach, w tym satysfakcji z pracy. Zaangażowanie w pracę łączy w sobie wysoki poziom przyjemności (poświęcenie) z wysoką aktywnością (wigorem, absorpcją). Celem niniejszego badania było przeprowadzenie analizy relacji między zaangażowaniem w pracę, przebaczeniem dyspozycyjnym i satysfakcją z pracy wśród pracowników organizacji. Wykorzystano polskie wersje Skali Utrecht Work Engagement (zaadaptowanej przez Chirkowską-Smolak), Skalę Przebaczenia Heartland (zaadaptowaną przez Kaletę, Mróz i Guzewicz) oraz Skalę Satysfakcji z Pracy opracowaną przez Zalewską. Badanie zostało przeprowadzone wśród 94 pracowników w wieku od 20 do 54 lat. Wyniki wskazały na związki między zaangażowaniem w pracę a satysfakcją z niej. Ponadto uwzględniono moderującą rolę przebaczenia w analizach. Wyniki wskazują, że związek między zaangażowaniem w pracę a satysfakcją z pracy jest zazwyczaj silniejszy dla pracowników o wysokim przebaczeniu ogólnym i przebaczeniu pozytywnym niż dla pracowników o niskim przebaczeniu ogólnym i przebaczeniu pozytywnym.
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