Full-text resources of CEJSH and other databases are now available in the new Library of Science.
Visit https://bibliotekanauki.pl

PL EN


2020 | 16 | 4 | 52-62

Article title

Mobbing from the Standpoint of Symbolic Interactionism

Content

Title variants

Languages of publication

EN

Abstracts

EN
Mobbing at the workplace assumes strong, intensive, and significant interactions between an offender and a target, or a group of targets, causing serious damage to work efficiency, atmosphere, motivation, and employee fluctuation. It also highly affects the victims’ mental health, which often results in excluding them from work for a long time. The objective of this paper is to examine the issue of mobbing from the perspective of symbolic interactionism (SI) that is useful in explaining social phenomena on a micro and mezzo level. Through inductive reasoning with the use of grounded theory (GT), I focus on the narratives of mobbing targets and their stories concerning maltreatment at the workplace. The study based on a qualitative approach included 72 narrative interviews carried out among harassment victims, as well as 12 in-depth interviews with professionals dealing with the matter of mobbing. Moreover, to directly follow work-related processes linked to organizational behavior, I utilized participant observation.

Keywords

Year

Volume

16

Issue

4

Pages

52-62

Physical description

Dates

published
2020-10-31

Contributors

References

  • Anderson, Cheryl. 2002. “Workplace Violence: Are Some Nurses More Vulnerable?” Issues in Mental Health Nursing 23:351-366.
  • Athens, Lonnie. 2017. Domination and Subjugation in Everyday Life. London, New York: Routledge.
  • Auguste, Elizabeth, Ali Briggs, and Lee Vreeland. 2014. “Symbolic Interactionism and Bullying: A Micro-Sociological Perspective in Education.” Journal of Cross-Disciplinary Perspectives in Education 7(3):10-19.
  • Bernstein, Basil. 1971. Class, Codes and Control. Theoretical Studies towards Sociology of Language. London: Routledge.
  • Biernacki, Patrick and Dan Waldorf. 1981. “Snowball Sampling. Problems and Techniques of Chain Referral Sampling.” Sociological Methods & Research 10(2):141-163.
  • Blumer, Herbert. 1966. “Sociological Implications of the Thought of George Herbert Mead.” American Journal of Sociology 71(5):534-544.
  • Blumer, Herbert. 1969. Symbolic Interactionism. Perspective and Method. Englewood, NJ: Prentice-Hall.
  • Bryant, Melanie and Julie W. Cox. 2003. “The Telling of Violence: Organizational Change and Atrocity Tales.” Journal of Organizational Change Management 16(5):567-583.
  • Bryant, Melanie, Donna Buttigieg, and Glennis Hanley. no date. “Re-Defining Workplace Bullying: An Interactionist Approach to Exploring How Participants Frame and Define Their Experiences.” Retrieved August 28, 2020 ( https://www.anzam.org/wp-content/uploads/pdf-manager/1228_BRYANT_MELANIE-151.PDF ).
  • Çelik, Kezban and Demet Lüküslü. 2012. “Spotlighting a Silent Category of Young Females: The Life Experiences of ‘House Girls’ in Turkey.” Youth & Society 44(1):28-48.
  • Chamberlain-Salaun, Jennifer, Jane Mills, and Kim Usher. 2013. “Linking Symbolic Interactionism and Grounded Theory Methods in a Research Design: From Corbin and Strauss’ Assumptions to Action.” SAGE Open July-September:1-10.
  • Charmaz, Kathy. 2014. Constructing Grounded Theory. A Practical Guide Through Qualitative Analysis. London: Sage.
  • Chomczyński, Piotr A. 2006. “Wybrane problemy etyczne w badaniach. Obserwacja uczestnicząca ukryta” [Selected Ethical Problems of the Research. Covert Participant Observation].” Przegląd Socjologii Jakościowej 2(1):68-87.
  • Chomczyński, Piotr A. 2008. Mobbing w pracy z perspektywy interakcyjnej. Proces stawania się ofiarą [Mobbing at the Workplace from an Interactionist Perspective. The Process of Becoming a Victim]. Lodz: Wydawnictwo Uniwersytetu Łódzkiego.
  • Chomczyński, Piotr A. 2017. “Emotion Work in the Context of the Resocialization of Youth in Correctional Facilities in Poland.” Polish Sociological Review 2:219-235.
  • Cooley, Charles H. 1922. Human Nature and the Social Order. New York: Charles Scribner’s Sons.
  • Corbin, Juliet and Anselm L. Strauss. 2008. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Los Angeles, CA: Sage.
  • Czarniawska, Barbara. 2007. “Narrative Inquiry In and About Organizations.” Pp. 383-404 in Handbook of Narrative Inquiry: Mapping a Methodology, edited by D. Clandinin. Thousand Oaks, CA Sage.
  • Czekaj, Krzysztof. 2007. Socjologia Szkoły Chicagowskiej i jej recepcja w Polsce [Chicago School and Its Reception in Poland]. Katowice: Górnośląska Wyższa Szkoła Handlowa.
  • Denzin, Norman K. 1978. “The Research Act.” In Symbolic Interaction. A Reader in Social Psychology, edited by J. Manis and B. Meltzer. Boston, MA: Allyn and Bacon.
  • Denzin, Norman K. 2012. “Triangulation 2.0.” Journal of Mixed Methods Research 6(2):80-88.
  • Fagerhaugh, Shizuko Y. and Anselm L. Strauss. 1977. Politics of Pain Management: Staff-Patient Interaction. New York: Addison-Wesley Publishing Company.
  • Garfinkel, Harold. 1956. “Conditions of Successful Degradation Ceremonies.” American Journal of Sociology LXI:420-424.
  • Glaser, Barney and Anselm L. Strauss. 1967. The Discovery of Grounded Theory: Strategies for Qualitative Research. New York: Aldine Publishing Company.
  • Gobo, Giampietro and Andrea Molle. 2017. Doing Ethnography. London: Sage.
  • Godlewska-Werner, Dorota. 2006. “Mobbing w polskich przedsiębiorstwach [Mobbing in Polish Companies].” Zarządzanie Zasobami Ludzkimi 1(46):43-56.
  • Goffman, Erving. 1961. Asylums: Essays on the Social Situation of Mental Patients and Other Inmates. Garden City, NY: Anchor Books, Doubleday and Co.
  • Goffman, Erving. 1963. Stigma: Notes on the Management of Spoiled Identity. Englewood Cliffs, NJ: Prentice-Hall.
  • Gusfield, Joseph R. 2003. “A Journey with Symbolic Interactionism.” Symbolic Interaction 26(1):119-139.
  • Hallberg, Lillemor R-M. and Margaretha K. Strandmark. 2006. “Health Consequences of Workplace Bullying: Experiences from the Perspective of Employees in the Public Service Sector.” International Journal of Qualitative Studies on Health and Wellbeing 10:109-119.
  • Hałas, Elżbieta. 1990. “Biografia a orientacja symbolicznego interakcjonizmu [Biographical Orientation of Symbolic Interactinism].” Pp. 197-208 in Metoda biograficzna w socjologii [Biographical Method in Sociology], edited by J. Włodarek and M. Ziółkowski. Warsaw, Poznan: PWN.
  • Hałas, Elżbieta. 1994. Obywatelska socjologia szkoły chicagowskiej [Civic Sociology of the Chicago School]. Lublin: Wydawnictwo KUL.
  • Hoel, Helge. 2004. “Violence and Harassment in European Workplaces: Trends and Political Responses.” Pp. 8-12 in The Fourth International Conference on Bullying and Harassment in the Workplace, edited by S. Einarsen and M. B. Nielsen. Bergen, Norway.
  • Hoel, Helge, Brian Faragher, and Cary L. Cooper. 2004. “Bullying Is Detrimental to Health, But All Bullying Behaviours Are Not Necessarily Equally Damaging.” British Journal of Guidance and Counselling 32(3):367-387.
  • Jacobson, Kathryn, Jacqueline Hood, and Harry Van Buren. 2014. “Workplace Bullying Across Cultures: A Research Agenda.” International Journal of Cross Cultural Management 14:47-65.
  • James, William. 1950. The Principles of Psychology. New York: Dover Publications.
  • Jovchelovitch, Sandra and Martin W. Bauer. 2000. Narrative Interviewing. London: LSE Research Online. Retrieved January 27, 2019 ( http://eprints.lse.ac.uk/2633 ).
  • Klapp, Orrin E. 1949. “The Fool as a Social Type.” American Journal of Sociology LV:157-162.
  • Klunklin, Areewan and Jennifer Greenwood. 2006. “Symbolic Interactionism in Grounded Theory Studies: Women Surviving With HIV/AIDS in Rural Northern Thailand.” Journal of the Association of Nurses In Aids Care 17(5):32-41.
  • Konecki, Krzysztof T. 2000. Studia z metodologii badań jakościowych. Teoria ugruntowana [Studies in the Methodology of Qualitative Research. Grounded Theory]. Warsaw: PWN.
  • Konecki, Krzysztof T. 2005a. “The Problem of Symbolic Interaction and of Constructing Self.” Qualitative Sociology Review 1(1):68-89.
  • Konecki, Krzysztof T. 2005b. “Problem interakcji symbolicznej a konstruowanie jaźni [The Problem of Symbolic Interaction in Constructing of the Self].” Pp. 40-58 in Konstruowanie jaźni i społeczeństwa [The Construction of the Self and Society], edited by E. Hałas and K. Konecki. Warsaw: Wydawnictwo Naukowe Scholar.
  • Konecki, Krzysztof T. 2015. “Anselm L. Strauss – pragmatyczne korzenie, pragmatyczne konsekwencje” [Anselm L. Strauss-Pragmatic Roots, Pragmatic Implications].” Przegląd Socjologii Jakościowej 11(1):12-39.
  • Konecki, Krzysztof T. 2017. “Qualitative Sociology.” Pp. 143-152 in The Cambridge Handbook of Sociology. Core Areas in Sociology and the Development of the Discipline, edited by K. O. Korgen. Cambridge: Cambridge University Press.
  • Konecki, Krzysztof T. and Piotr A. Chomczyński. 2012. Słownik socjologii jakościowej [The Dictionary of Qualitative Sociology]. Warsaw: Difin.
  • Konopásek, Zdeněk. 2008. “Making Thinking Visible with Atlas.ti: Computer Assisted Qualitative Analysis as Textual Practices.” Forum: Qualitative Social Research 9(2):Art. 12.
  • Lemert, Edvin M. 1953. “An Isolation and Closure Theory of Naive Check Forgery.” The Journal of Criminal Law, Criminology, and Police Science 44(3):296-307.
  • Lemert, Edvin M. 1962. “Paranoia and the Dynamics of Exclusion.” Sociometry 25(1):2-20.
  • Leymann, Heinz. 1996. “The Content and Development of Mobbing at Work.” European Journal of Work and Organizational Psychology 5(2):165-184.
  • Loch, Ulrike. 2008. “Traces of Traumatizations in Narrative Interviews.” Forum: Qualitative Social Research 9(1):Art. 54.
  • Mead, George H. 1934. Mind Self and Society from the Standpoint of a Social Behaviorist. Chicago: University of Chicago Press.
  • Neuman, Joel H. and Robert A. Baron. 2003. “Social Antecedents of Bullying: A Social Interactionist Perspective.” Pp. 185- 202 in Bullying and Emotional Abuse in the Workplace International Perspectives in Research and Practice, edited by S. Einarsen et al. London, New York: Taylor & Francis.
  • Niedl, Klaus. 1996. “Mobbing and Well-Being: Economic and Personnel Development Implications.” European Journal of Work and Organizational Psychology 5(2):239-249.
  • Piotrowski, Andrzej. 1985. “Osobowość a tożsamość. O pewnej tendencji we współczesnej socjologii interakcji [Personality and Identity. Something about the Contemporary Tendency in Sociology of Interaction].” Folia Sociologica 12:19-44.
  • Prus, Robert. 1999. Beyond the Power Mystique: Power as Intersubjective Accomplishment. Albany, NY: State University of New York Press.
  • Prus, Robert and Scott Grills. 2003. The Deviant Mystique: Involvements, Realities, and Regulation. Westport, CT: Praeger.
  • Salin, Denise et al. 2018. “Prevention of and Interventions in Workplace Bullying: A Global Study of Human Resource Professionals’ Reflections on Preferred Action.” The International Journal of Human Resource Management 1-23.
  • Scott, Susie. 2010. “Revisiting the Total Institution: Performative Regulation in the Reinventive Institution.” Sociology 44(2):213-231.
  • Scott, Susie. 2019. The Social Life of Nothing: Silence, Invisibility and Emptiness in Tales of Lost Experience. New York: Routledge.
  • Strauss, Anselm L. 1969. Mirrors and Masks. The Search for Identity. San Francisco: Sociology Press.
  • Strauss, Anselm L. 1987. Qualitative Analysis for Social Scientists. Cambridge: Cambridge University Press.
  • Strauss, Anselm L. and Juliet Corbin. 1990. Basics of Qualitative Research. Grounded Theory. Procedures and Techniques. Newbury Park, CA: Sage Publications.
  • Thornberg, Robert and Hanna Delby. 2019. “How Do Secondary School Students Explain Bullying?” Educational Research 61(2):142-160.
  • Tracy, Sarah J., Pamela Lutgen-Sandvik, and Jess K. Alberts. 2006. “Nightmares, Demons, and Slaves Exploring the Painful Metaphors of Workplace Bullying.” Management Communication Quarterly 20(2):148-185.
  • Wilson, Thomas P. 1970. “Normative and Interpretive Paradigms in Sociology.” Pp. 57-70 in Everyday Life: Reconstruction of Social Knowledge, edited by J. D. Douglas. New York: Routledge.
  • Wojciechowska, Magdalena. 2018. “Doing Research on Behind-the-Scenes Phenomena: Entering the Female Escort Industry.” Pp. 133-143 in The Craft of Qualitative Research, edited by S. W. Kleinknecht, L-J. K. van den Scott, and C. B. Sanders. Toronto, Vancouver: Canadian Scholars’ Press.
  • Woroniecka, Grażyna. 2017. “Co znaczy ‘rozumieć’ w ‘perspektywie i metodzie’ interakcjonizmu symbolicznego Herberta Blumera? [What Does It Mean ‘to Understand’ in Herbert Blumer’s ‘Perspective and Method’ of Symbolic Interactionism?].” Roczniki Nauk Społecznych 8(44):51-66.
  • Zapf, Dieter, Carmen Knorz, and Matthias Kulla. 1996. “On the Relationship between Mobbing Factors, and Job Content, Social Work Environment, and Health Outcomes.” European Journal of Work and Organizational Psychology 5(2):215-237.

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.ojs-doi-10_18778_1733-8077_16_4_04
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.