The Significance And Role Of Small And Medium Enterprise Mobile Money Businesses In Zambia – A Brief Review And Perspective

• Authors: Anderson Mwape

Abstracts

PL

Cel: Telefony komórkowe w Afryce poprawiły wyniki gospodarcze i umożliwiły ubogim, niekwalifikującym się społecznościom dostęp do usług finansowych przy minimalnych kosztach. Głównym celem przeglądu jest przedstawienie aktualnych trendów w branży pieniądza elektronicznego poprzez krótkie podsumowanie różnych badań na temat sektora pieniądza elektronicznego na małą skalę, ze szczególnym uwzględnieniem Zambii. Materiały i metody badawcze: Analiza uwzględnia 52 recenzowane i odpowiednio dobrane artykuły w czasopismach. Z tej liczby przeanalizowano 30 dokumentów z pięciu różnych obszarów pieniądza elektronicznego. Wyniki: Pieniądze elektroniczne są nie tylko wygodne i dostępne dla większości ludzi, ale również przyczyniają się do integracji gospodarczej społeczności znajdujących się w niekorzystnej sytuacji. Zamiast konkurencji, banki i mobilne platformy pieniężne powinny uzupełniać się poprzez integrację obu systemów płatności. Integracja tych dwóch systemów wiązałaby się jednak z ryzykiem. Wnioski praktyczne: Powtarzające się sukcesy w podsektorze pieniądza elektronicznego nie tylko poszerzy podstawę opodatkowania, ale także udoskonali lub usprawni strategie i działania na rzecz małych i średnich przedsiębiorstw (MŚP) z korzyścią dla kraju. Wnioski i podsumowanie: Elektroniczne pieniądze dostarczyły nieocenionego, przyjaznego dla użytkownika i solidnego rozwiązania umożliwiającego integrację finansową społeczności znajdujących się w niekorzystnej sytuacji w gospodarkach wschodzących, w szczególności w Afryce.

EN

Background and Objectives: Cell phones in Africa have improved economic performance and allowed poor, unbanked communities to access financial services at a minimal cost. The main objective of the review is to shed more light on the current trends in the mobile money business by briefly appraising the various studies on the small-scale mobile money industry, with special emphasis on Zambia. Study Design/Material and Methods: The review examined 52 peer-reviewed and purposefully selected journal articles. Of these, 30 papers comprising five different areas on mobile money were evaluated. Results: It was established that mobile money is not only convenient and accessible to most people, but it has also led to economic inclusion for disadvantaged communities. Instead of competition, there should be complementarity between banks and mobile money platforms through the integration of the two payment systems. Integration of the two systems, however, would come with associated risks. Practical Implications: Replicating successes in the mobile money subsector will not only broaden the tax base but also improve and/or streamline strategies and policies relating to the small and medium scale (SMEs) industry to benefit the country. Conclusion and Summary: Mobile money has provided an invaluable, easy-to-use, and robust solution to financial inclusion for disadvantaged communities in emerging economies, especially in Africa.

Keywords

EN

digital account; electronic payment; financial inclusion; mobile money; small and medium enterprises

PL

konta elektroniczne; płatności elektroniczne; integracja finansowa; male i średnie przedsiębiorstwa; pieniądz elektroniczny

• Publisher: Politechnika Gdańska. Wydział Zarządzania i Ekonomii
• Journal: Przedsiębiorstwo we współczesnej gospodarce - teoria i praktyka
• Year: 2022
• Volume: 1
• Issue: 34
• Pages: 83-102

Dates

published

2022

Contributors

author

Anderson Mwape

• the University of Zambia, Graduate School of Business

• https://orcid.org/0000000336885042

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Identifiers

DOI

10.19253/reme.2022.01.005

Biblioteka Nauki

2090074