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2023 | 1 | 83-120

Article title

Digital Literacy and Awareness of User Location Privacy: What People in Turkey Know About Google COVID-19 Community Mobility Reports?

Content

Title variants

Umiejętności cyfrowe i świadomość prywatności lokalizacji użytkownika: Co ludzie w Turcji wiedzą o raportach mobilności społeczności Google COVID-19?

Languages of publication

Abstracts

PL
W momencie wybuchu pandemii COVID-19 ani władze państwowe, ani zakłady opieki zdrowotnej, ani duże firmy technologiczne nie były przygotowane na podjęcie walki z tą chorobą. Aby zapobiec rozprzestrzenianiu się COVID-19, na szeroką skalę prowadzono kontrolę kontaktów międzyludzkich za pomocą danych o lokalizacji, głównie narzędzi technologicznych, zwłaszcza smartfonów. Podczas pandemii z powodu blokady narzuconej przez rządy pojawiły się także trudności gospodarcze. Z tej przyczyny aplikacje dystansowania społecznego i śledzenia kontaktów stały się powszechne, aby jak najszybciej zapobiec chorobie. Takie strategie negatywnie wpłynęły na postrzeganie prywatności przez jednostki, ponieważ władze nadały priorytet zbieraniu danych od osób fizycznych w celu zapobiegania pandemii. Z drugiej strony organizacje pozarządowe zasugerowały, że preferowane powinno być podejście „przede wszystkim prywatność” i „zdecentralizowanie” zamiast „przede wszystkim dane” i „scentralizowanie”. Aby pomóc w walce z wirusem, firmy Google i Apple opracowały zdecentralizowany wspólny interfejs API, zgodny także z ogólnym rozporządzeniem Unii Europejskiej o ochronie danych. W szczególności Google regularnie udostępniało publicznie „raporty mobilności społeczności Google” (ang. Google Community Mobility Reports – GCMR), anonimizując dane gromadzone z Map Google. Korzystając z tych raportów, użytkownicy uzyskiwali dane dotyczące ruchu w takich kategoriach miejsc, jak: handel detaliczny i rekreacja, supermarkety i apteki, parki i transport publiczny, miejsca pracy i zamieszkania.Problem badawczy artykułu stanowi następujące pytanie: Czy osoby mieszkające w Turcji są świadome, że ich dane o lokalizacji i ruchu są śledzone przez Mapy Google i aplikacje do śledzenia kontaktów w celu zapobiegania rozprzestrzenianiu się COVID-19? Autorzy artykułu zbadali również motywacje Turków do pobierania aplikacji do śledzenia lokalizacji. Zastanawiali się, czy respondenci podejmowali niezbędne kroki w celu ochrony swojej prywatności. Sprawdzili, czy mają oni obawy dotyczące możliwego przyszłego wykorzystania danych śledzenia kontaktów zebranych przez władze zdrowotne w Turcji i inne instytucje, takie jak np. Google.Grupę respondentów stanowili użytkownicy smartfonów. Badania zostały zrealizowane za pomocą ankiety online z wykorzystaniem Formularzy Google. Ankieta składała się głównie z pytań narracyjnych. Respondenci byli proszeni o wyobrażenie sobie różnych scenariuszy, w których producenci aplikacji, operatorzy/producenci telefonów komórkowych lub rząd wykorzystywali niektóre ze swoich danych do badania lub łagodzenia rozprzestrzeniania się COVID-19. Następnie między 15 grudnia 2020 r. a 2 stycznia 2021 r. autorzy za pośrednictwem różnych sieci społecznościowych rozpowszechnili link do ankiety. Ankieta została przeprowadzona anonimowo. Analizie ilościowej poddano 444 kwestionariuszy ankiet. Jak wskazują wyniki badań, poziom umiejętności cyfrowych badanych osób jest wysoki, co warunkuje wysoki poziom ich wykształcenia. Jednocześnie analiza odpowiedzi pokazała, że respondenci nie czytają warunków oferowanych w aplikacjach. Osoby dbające o prywatność wyraziły chęć udostępniania swoich danych w trosce o zdrowie publiczne. Przeprowadzone badania wykazały, iż wiedza ankietowanych na temat GCMR jest niewystarczająca. Respondenci byli niezdecydowani, a nadto martwili się wykorzystaniem ich danych przez władze w przyszłości ze względu na niepewność doświadczaną w okresie pandemii.
EN
At the outbreak of the COVID-19, governments, health organizations and large technology companies were not prepared for the measures to be taken against the disease. Contact tracking was widely carried out using location data to prevent the spread of COVID-19 with the use of technological tools, especially smartphones. In this epidemic, economic difficulties also emerged due to the lockdown imposed by the governments. For this reason, social distancing and contact tracing applications have become widespread in order to prevent the disease as soon as possible. Such strategies negatively affected individuals’ perceptions of privacy, because authorities gave priority to collecting data from individuals in order to prevent the epidemic. On the other hand, non-governmental organizations suggested that “privacy-first” and “decentralized” approaches should be preferred instead of “data-first” and “centralized” approaches. In this direction, Google and Apple companies have developed a decentralized common API to help fight the virus, which also complies with the European Union’s General Data Protection Regulation. And in particular, Google has regularly shared Google Community Mobility Reports (GCMR) publicly by anonymizing the data it collects from Google Maps. Using these reports people and authorities can get movement data about different categories of places such as retail and recreation, supermarkets and pharmacies, parks, public transport, workplaces and residential.Our aim is to find out whether individuals in Turkey are aware that their location and movement data are being tracked by Google Maps and contact tracing apps for preventing the spread of COVID-19. We also examined their motivations for downloading location tracing apps and whether they have been taking necessary steps to protect their privacy. We investigated whether they had concerns about the possible future use of contact tracing data collected by the health authorities in Turkey and other institutions like Google. The scope of the study covers smartphone users. We collected data through an online survey using Google Forms. Our survey consists mostly of narrative questions, where we asked respondents to imagine various scenarios where app manufacturers, mobile phone operators/manufacturers, or the government were using some of their data to study or mitigate the spread of COVID-19. Then, between 12.15.2020/01.02.2021 we distributed the survey link to the participants through various social media networks. We reported the results of the data of 444 people collected anonymously by quantitative analysis methods. As a result of the study, it was determined that the digital literacy levels of the individuals are high due to their high education level. Despite this, it has been revealed that the participants do not read the terms and conditions offered in apps. Individuals who care about privacy expressed their willingness to share their data for the sake of public health. As an answer to the main question of our study, it was concluded that the participants’ knowledge of GCMR was insufficient. As a matter of fact, it was understood that individuals were indecisive and worried about the use of their data by the authorities in the future due to the uncertainty experienced during the pandemic period.

Year

Issue

1

Pages

83-120

Physical description

Dates

published
2023

Contributors

  • Marmara University, Social Sciences Institute
  • Marmara University, Faculty of Communications, Informatics Department

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Document Type

Publication order reference

Identifiers

Biblioteka Nauki
31339331

YADDA identifier

bwmeta1.element.ojs-doi-10_31743_sanp_16189
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