Zachowania obywatelskie w organizacji: istota, rodzaje, determinanty, skutki

• Authors: Paweł Szwiec

Title variants

EN

Organizational citizenship behaviors: Its nature, antecedents, and effects

Abstracts

EN

Decydenci w organizacjach często oczekują od pracowników podejmowania działań, które nie Often in organizations employees should take actions that are not compulsory but may cause positive organizational results. Such activities mostly are called organizational citizenship behaviors. The concept appeared in the scientific literature in the eighties and is still very popular among management scholars. However there are few publications about organizational citizenship behaviors in polish literature. This being the case, in the article theoretical and empirical information about organizational citizenship behaviors were presented. First of all: meaning, types, considerations, and effects of such behaviors were discussed. In the article were also presented gaps in knowledge about organizational citizenship behaviors.

PL

wynikają z formalnej umowy o pracę. W literaturze przedmiotu tego typu aktywność określa się mianem zachowań obywatelskich w organizacji. Pojęcie to pojawiło się w latach 80. XX wieku i do dzisiaj jest przedmiotem znacznego zainteresowania przedstawicieli nauk o zarządzaniu. Celem artykułu jest przegląd oraz przedstawienie wyników dociekań teoretycznych i badań empirycznych nad zachowaniami obywatelskimi w organizacji - tym bardziej że w polskojęzycznych czasopismach ukazało się niewiele artykułów poświęconych tej problematyce. Uwzględniono przede wszystkim cztery obszary analizy - istotę, rodzaje, uwarunkowania i skutki takich zachowań.

Keywords

EN

organizational behaviors; organizational citizenship behaviors

PL

zachowania organizacyjne; zachowania obywatelskie w organizacji

• Publisher: Polskie Wydawnictwo Ekonomiczne
• Journal: Marketing i Rynek
• Year: 2022
• Issue: 4
• Pages: 31-40

Dates

published

2022

Contributors

author

Paweł Szwiec

• Uniwersytet Opolski

• https://orcid.org/0000000244066357

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Identifiers

DOI

10.33226/1231-7853.2022.4.4

Biblioteka Nauki

10087919