Wielowymiarowe postawy wobec zmian organizacyjnych pracowników organizacji publicznych

• Authors: Krzysztof Krukowski , Maciej Zastępowski , Artur J. Kożuch , Monika Wakuła

Title variants

EN

Multi-dimentional Attitudes Towards Organisational Changes of Employees of Public Organisations

Abstracts

EN

Change is a phenomenon inherent in the functioning of all organizations, including public organizations. Introducing changes is inextricably connected with reluctance and resistance from employees. For the purpose of this article, it was assumed that resistance should be perceived as a multidimensional attitude towards change, including affective, cognitive and behavioral components. The aim of the conducted research is to identify statements describing attitudes towards changes and their assessment by employees of public organizations. A survey questionnaire, including 14 statements that were evaluated by employees of various public organizations, was applied. The obtained research results in most cases indicated pessimistic attitudes of employees towards the introduced changes resulting primarily from: fatigue with the changes introduced, not taking into account the fact that constant changes destroy relationships between people, and the fear of loss of employees as a result of the changes. The assessment of attitudes varied significantly, in particular through the type of institution and the level of involvement of employees in the implementation of the changes resulting from the functions performed or qualifications.

PL

Zmiana jest zjawiskiem nieodłącznie związanym z funkcjonowaniem wszystkich organizacji, w tym także organizacji publicznych. Wprowadzanie zmian wiąże się z niechęcią i oporem ze strony pracowników. Na użytek badań zawartych w niniejszym artykule przyjęto, że opór należy postrzegać jako wielowymiarową postawę wobec zmiany, obejmującą komponenty afektywne, poznawcze i behawioralne. Celem przeprowadzonych badań jest identyfikacja stwierdzeń opisujących postawy wobec zmian i ich ocena przez pracowników organizacji publicznych. Kwestionariusz ankiety zawierał 14 stwierdzeń, które oceniane były przez pracowników różnych organizacji publicznych. Uzyskane wyniki badań w większości przypadków wskazują na pesymistyczne postawy pracowników wobec wprowadzonych zmian wynikające przede wszystkim ze zmęczenia wprowadzanymi zmianami, nieuwzględniania przez organizacje faktu, że ciągłe zmiany niszczą relacje między ludźmi, oraz obawy przed utratą pracowników na skutek przeprowadzanych zmian. Ocena postaw jest istotnie zróżnicowane w szczególności poprzez rodzaj instytucji oraz poziom zaangażowania pracowników w implementację zmian, będący wynikiem pełnionych funkcji czy kwalifikacji.

Keywords

PL

zarządzanie zmianą; organizacja publiczna; postawy wobec zmian; zmiana organizacyjna

EN

change management; public organization; attitudes towards changes; organizational change

• Publisher: Akademia Ignatianum w Krakowie
• Journal: Perspektywy Kultury
• Year: 2023
• Volume: 41
• Issue: 2/2
• Pages: 411-432

Dates

published

2023

Contributors

author

Krzysztof Krukowski

• Uniwersytet Warmińsko-Mazurski w Olsztynie

• https://orcid.org/0000000216144397

author

Maciej Zastępowski

• Uniwersytet Mikołaja Kopernika w Toruniu

• https://orcid.org/0000000181963236

author

Artur J. Kożuch

• Wojskowa Akademia Techniczna w Warszawie

• https://orcid.org/0000000309993208

author

Monika Wakuła

• Uniwersytet Przyrodniczo-Humanistyczny w Siedlcach

• https://orcid.org/0000000198967997

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Identifiers

DOI

10.35765/pk.2023.410202.24

Biblioteka Nauki

37476234