Integrating queue theory and multi-criteria decision-making tools for selecting roll-over car washing machine

• Authors: Mehmet Ozcalici

Abstracts

EN

The study aims to develop a decision-making framework by integrating queuing theory and multi-criteria decision-making (MCDM) tools, namely TOPSIS, EDAS, CoCoSo, and TODIM to select a roll-over car washing machine for an oil station. The queue, technical and financial characteristics of the alternatives are added to the decision-making process. The decision matrix includes five criteria and five alternatives. One million weight sets are created randomly, and MCDM techniques are applied to interpret the results statistically. Results indicate that Alternative 3 is statistically superior to the others. The proposed procedure can help decision makers to make decisions when expert knowledge isn’t available, and it can be applied for other purposes by making small changes.

Keywords

EN

queue theory; multi-criteria decision-making; TOPSIS; EDAS; CoCoSo; TODIM

• Publisher: Politechnika Wrocławska. Oficyna Wydawnicza Politechniki Wrocławskiej
• Journal: Operations Research and Decisions
• Year: 2023
• Volume: 33
• Issue: 2

Dates

published

2023

Contributors

author

Mehmet Ozcalici

• Faculty of Economics and Administrative Sciences, Kilis 7 Aralik University, Kilis, Turkey

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Identifiers

DOI

10.37190/ord230206

Biblioteka Nauki

27315338