PL EN


Journal
2020 | 33 |
Article title

GENDER DIFFERENCES IN TRUST, REACTIONS TO TRUST VIOLATION, AND TRUST RESTORATION

Authors
Content
Title variants
Languages of publication
EN
Abstracts
EN
This study examined the impact of gender on the propensity to trust, responses to the violation of trust and apologies, and the pace of subsequent trust restoration. It was hypothesized that women would respond more positively to an apology but restore their trust at a slower pace than men. Results revealed no gender differences in level of trust immediately after an apology for trust violation, but there was a significant difference in the pace of trust restoration, with women returning to their pre-violation levels of trust later than men as hypothesized. There were also significant gender differences in levels of trust before trust violation and after an apology.
PL
This study examined the impact of gender on the propensity to trust, responses to the violation of trust and apologies, and the pace of subsequent trust restoration. It was hypothesized that women would respond more positively to an apology but restore their trust at a slower pace than men. Results revealed no gender differences in level of trust immediately after an apology for trust violation, but there was a significant difference in the pace of trust restoration, with women returning to their pre-violation levels of trust later than men as hypothesized. There were also significant gender differences in levels of trust before trust violation and after an apology.
Journal
Year
Issue
33
Physical description
Dates
published
2020
online
2020-09-05
Contributors
author
References
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.ojs-doi-10_7206__DEC_1733-0092_140
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