Coping strategies to exposure to workplace bullying

• Authors: Malgorzata Gamian-Wilk , Brita Bjorkelo , Kamila Madeja-Bien

Title variants

PL

Strategie radzenia sobie z byciem poddawanym mobbingowi w pracy

Abstracts

PL

Artykuł stanowi przegląd literatury na temat sposobów, w jaki radząsobie osoby poddawane negatywnym oddziaływaniom w miejscu pracy. Rozpoczętood porównania procesu rozwoju mobbingu do modeli eskalacji konfliktu. Następnieprzedstawiono przegląd wyników badań nad reakcjami osób mobbingowanychna bycie negatywnie traktowanym, zaprezentowano rezultaty wskazujące na różnewzorce reakcji pracowników poddawanych i pracowników nie poddawanych mobbingowina różnych etapach rozwoju mobbingu. Wyniki wskazują na to, że osobypoddawane mobbingowi na początkowym etapie rozwoju mobbingu podejmująstrategie mało konstruktywne, podczas gdy osoby doświadczające pojedynczegokonfliktu w pracy podejmują starania zrobienia dobrego wrażenia, szukają wsparcia.Na kolejnych etapach rozwoju mobbingu, gdy konflikt jest nasilony i trudny dorozwiązania, osoby poddawane mobbingowi nękani pracownicy zaczynają szukaćwsparcia i podejmują strategie oparte na kooperacji. Zaprezentowane wyniki stanowiąpodstawę dla projektowania szkoleń prewencyjnych.

EN

The article concerns coping strategies of workers subjected to workplace bullying. Firstly, bullying process development is compared with various models of conflict escalation. Secondly, the review of literature on employees’ exposed to bullying at work responses to negative workplace activities is presented. Finally, the results of studies comparing targets’ and non-targets’ strategies on various stages of bullying development are described. The findings indicate that employees previously exposed to bullying at work at the very early stage of conflict respond in a way that may be interpreted as unconstructive while those who encounter single conflicts at work intensify their endeavors to make a good impression, and try to gain social support from their surrounding interpersonal relationships. Bullying targets seek support and use strategies based on co-operation when the conflict is severe and difficult to solve. The article ends with directions for future studies aiming at identifying strategies for prevention programs.

Keywords

PL

mobbing; bullying; strategie radzenia sobie

EN

social psychology; workplace bullying; coping strategies

• Publisher: Uniwersytet Dolnośląski DSW. Wydawnictwo Naukowe DSW
• Journal: Forum Oświatowe
• Year: 2017
• Volume: 29
• Issue: 2(58)
• Pages: 79-94

Dates

published

2017

Contributors

author

Malgorzata Gamian-Wilk

• SWPS Uniwersytet Humanistycznospołeczny II Wydział Psychologii we Wrocławiu

author

Brita Bjorkelo

• Norwegian Police University College

author

Kamila Madeja-Bien

• Uniwersytet Wrocławski

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Identifiers

Biblioteka Nauki

2138932