Wykorzystanie koncepcji living labu w praktyce zarządzania (z) interesariuszami projektów

• Authors: Beata Jałocha

Title variants

EN

Using Living Lab concept in the practice of management (with) project stakeholders

Abstracts

EN

inspiracje z praktyk stosowanych w living labach.This article is conceptual in nature and its aim is to present the issue of Living Lab (LL) and possible areas of using LL tools in project management practice, especially in project stakeholder management. Using the methods and practices of cooperation and co-creation with stakeholders offered by Living Labs can strengthen successful implementation of complex projects. LLs operate in the quadruple helix model, which assumes that cooperation is undertaken between the scientific, business, public and social sectors. At the same time, what is distinctive about LLs, as compared to other forms of cooperation, is the foundation on which they are based: open, social innovation and the participatory nature of cooperation. In project management, the increasingly frequent move away from the waterfall model towards the agile one offers many opportunities to use participatory methods. Understanding the needs of project stakeholders, managing their expectations, and involving them in the decisionmaking process can be more successful when project managers draw inspiration from the practices used in Living Labs.

PL

Celem artykułu jest przybliżenie zagadnienia living labu (LL) i możliwych obszarów wykorzystania narzędzi LL w praktyce projektowej, szczególnie w obszarze zarządzania interesariuszami projektu. Wykorzystanie metod i praktyk dotyczących współpracy i ko-kreacji z interesariuszami, jakie oferują living laby, może wspierać udaną realizację złożonych projektów. LL działają w modelu poczwórnej helisy, który zakłada, że współpraca podejmowana jest pomiędzy sektorami naukowym, biznesowym, publicznym oraz społecznym. Jednocześnie tym, co jest ich cechą dystynktywną w porównaniu z innymi formami współpracy, jest fundament, na jakim się opierają – otwarte innowacje i partycypacyjny charakter współpracy. W zarządzaniu projektami, coraz częstsze odejście od modelu kaskadowego w kierunku zwinnego, daje wiele możliwości zastosowania metod partycypacyjnego wypracowania rozwiązań. Zrozumienie potrzeb interesariuszy projektu, zarządzanie ich oczekiwaniami i włączanie ich w proces decyzyjny może przebiegać w bardziej udany sposób, gdy zarządzający projektami zaczerpną inspiracje z praktyk stosowanych w living labach.

Keywords

EN

project management; project stakeholders; Living Lab

PL

zarządzanie projektem; laboratorium innowacji; living lab; interesariusze projektu

• Publisher: Szkoła Główna Handlowa w Warszawie. Kolegium Zarządzania i Finansów
• Journal: Studia i Prace Kolegium Zarządzania i Finansów
• Year: 2023
• Issue: 193
• Pages: 107-120

Dates

published

2023

Contributors

author

Beata Jałocha

• Uniwersytet Jagielloński

• https://orcid.org/0000000322975637

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Identifiers

Biblioteka Nauki

21375647