Impact of Employee Job Attitudes on Organizational Performance: a Study Based on Co-op City Managers of Multipurpose Co-operative Societies, North Central Province, Sri Lanka

• Authors: Shanika Nilangani Mudannayake

Abstracts

EN

Co-operative society businesses are one of the major contributions to the Sri Lankan economy. The multipurpose co-operative societies provide several services to people. The study was based on the managers of the retail stores of multipurpose co-operative societies in the northern central province of Sri Lanka, as they have suffered losses for several years. The study assessed the impact of employee job attitudes on organizational performance with selected managers as a study sample. A survey questionnaire was used as an instrument to collect data. The study was conducted to measure and identify variables. The data collected were fitted to the created model. Model validation was assessed using the validity test of Cronbach’s alpha. Descriptive statistics and inferential statistics were used in the analysis. A correlation coefficient and a regression analysis were used to analyze the dependencies between employee job attitudes and organizational performance to evaluate the hypotheses. All the hypotheses developed in the study were positively confirmed. The results of the study confirmed that managers have negative attitudes towards their employment, which has an impact on organizational performance. The study recommends that co-operative societies should have mechanisms to assess employee job attitudes and improve the quality of work-life to enhance organizational performance.

Keywords

PL

co-operative societies; co-op cities and mini co-op cities; employee job attitudes; organizational performance

• Publisher: Politechnika Częstochowska
• Journal: Zeszyty Naukowe Politechniki Częstochowskiej. Zarządzanie
• Year: 2021
• Issue: 44
• Pages: 36-45

Dates

published

2021

Contributors

author

Shanika Nilangani Mudannayake

• Sri Lanka Institute of Advanced Technological Education, Department of Management, Sri Lanka

References

• Bireswari, V. R. (2013). Organizational Performance with Employee Attitude and Behavior Respect to IT Industry, Bangalore-An Empirical Study. Bangalore-An Empirical Study, February 2. DOI: 10.2139/ssrn.2210737
• Beer, M. (1964). Organizational Size and Job Satisfaction. Academy of Management Journal, 7(1), 34-44. DOI: 10.5465/255232
• Carton, R. B., & Hofer, C. W. (2006). Measuring Organizational Performance: Metrics for Entre-preneurship and Strategic Management Research. Edward Elgar Publishing.
• Fishbein, M., & Ajzen, I. (1974). Attitudes Towards Objects as Predictors of Single and Multiple Behavioral Criteria. Psychological Review, 81(1), 59-74. DOI: 10.1037/h0035872
• Hall, J., & Hofer, C. W. (1993). Venture Capitalists' Decision Criteria in New Venture Evaluation. Journal of Business Venturing, 8(1), 25-42.
• Harris, M., Dopson, S., & Fitzpatrick, R. (2009). Strategic Drift in International Non‐Governmental Development Organizations – Putting Strategy in the Background of Organizational Change. Public Administration and Development: The International Journal of Management Research and Practice, 29(5), 415-428. DOI: 10.1002/pad.542
• Hettiarachchi, H. A. H. (2014). Impact of Job Satisfaction on Job Performance of IT Professionals: with Special Reference to Sri Lanka. IJRIT International Journal of Research in Information Technology, 2(4), 906-916.
• ICA Committee on Consumer Cooperation for Asia and the Pacific. (2012). Report of Sri Lanka Hilights of Consumer Co-Operatives. https://jccu.coop/eng/public/pdf/asia 2012,12.pdf
• Kanakaratne, M. D. S., Bray, J., & Robson, J. (2020). The Influence of National Culture and Industry Structure on Grocery Retail Customer Loyalty. Journal of Retailing and Consumer Services, 54, 102013.
• Karunaratna, A. C. (2021). Motives of Customer Loyalty in Supermarket Patronage in Sri Lanka. Vidyodaya Journal of Management, 7(1).

Identifiers

Biblioteka Nauki

2162511