PL
Key words: cooperative banks, customers, cooperative banking, banking servicesSummaryElectronic banking contributed to changes in the form and scope of rendered bankingservices. This is not only an alternative possibility of offering this type of servicebut also the very necessity which arises from the realities of competition. Thissubstrates of both marketing /customers are awaiting such services/ as well as economicbank not employingeconomic channels would be in a worse cost situationthan the cost competition. The aim of this paper is to present the opinion of cooperativebanks' customers on electronic banking services.