БРИТАНСЬКИЙ ДОСВІД УПРАВЛІННЯ ЯКІСТЮ ОСВІТНІХ ПОСЛУГ У СИСТЕМІ СЕРЕДНЬОЇ ОСВІТИ

• Authors: Шаповалова Ольга

Title variants

EN

British experience of quality management of educational services in secondary education.

• Languages of publication: UK

Abstracts

EN

The author of the article gives the recommendations of the British experience of quality management of educational services in secondary education. The peculiarities of constructing a national system of secondary education and especially the socio-economic, historical and cultural development of the country are defined. The principles of competition mechanisms to improve the quality of education are implemented. The progressive ideas of the British experience in Ukraine at the national, local and institutional levels are characterized. I. The national level. In order to improve the legal security of the management of quality educational services in terms of improving the competitiveness of the national system of secondary education in Ukraine the following steps are advisable, in our opinion: the inclusion of the section that regulates the process of ensuring the quality of secondary education, the Law of Ukraine «On General Secondary Education», including the quality assurance system of secondary education, external and internal procedures to ensure the quality of education in general secondary education. The strategies of quality management of educational services in general secondary education and their publication in the regulations, such as the British White Papers «Excellence for all», «Excellence in cities», regulating various aspects of quality education services in schools should be developed . II. The local level. Examining the local level of quality management of educational services we should note that the UK local authorities are the local educational administration, while in Ukraine this level of functioning of educational system corresponds to Department of Education and Science of regional state administrations, departments of education of regional state administrations and corresponding structural units. At the local level it is important to take into account the British experience of delegating a large part of authorities to manage the quality of educational services training institutions, in particular, to comply with the standards of educational content providing schools to develop independently the curriculum of the institution within the national standards, providing an independent choice of the subjects in the curriculum. Noteworthy is the British experience of implementing training programs and professional development of teachers at the universities. III. The institutional level. It is advisable to consider the application of a broad set of methods for collecting information about the quality of the institution in the process of internal evaluation, common in British schools, including the method of rating scales, SWOT-analysis, advantages/disadvantages, the methods of portfolio and others. Considering the urgency of the creative use of the positive achievements of the foreign experience in the practice of local schools, further research is seen in implementing the recommendations of the opportunities of the implementing of progressive British ideas of quality management of educational services in Ukraine.

Keywords

EN

management; quality; educational services; quality management of educational services; British experience

• Publisher: Sumy State Pedagogical University named after A.S. Makarenko
• Journal: Педагогічні науки: теорія, історія, інноваційні технології
• Year: 2016
• Issue: 9(63)
• Pages: 13-23

Dates

published

2016-11-28

Contributors

author

Шаповалова Ольга