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EN
Improving organization means on the one hand searching for adequate product (service) matched to the market, on the other hand shaping the ability to react on risks caused by that activity. The second should consist of identifying and estimating types of risk, and consequently creating solutions securing from possible forms of it's realization (disturbances), following rules of rational choice of security measures as seen in their relation to costs and effectiveness. As to types of risks from which the organization is not secure, the procedure left is to create plans for securing continuity of operations which ensure return to previous state in due course and ensuring replacement operations for the transitory period. Activities of creating the security measures and continuity solutions should be organized as constantly developing and perfecting and as such they need formal place in organizational structure and rules of management.
EN
Part 1 of this article has been published in the article Structuring Knowledge Management – Classical Theory, Strategic Initiation and Operational Knowledge Management (DOI: 10.1515/fman-2015-0041). The previous article presented process cycles of knowledge management. This article proposes a layered model of knowledge management, and then shows how to organize knowledge management, both in terms of organizational structure management, and structuring knowledge resources.
EN
The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042).
EN
This article presents the concept which is a generalization of the solution developed in the project advisory for a large district utilities company organizing the first systematic management of corporate knowledge in the field: technology research, construction techniques and building networks and devices, organization of production, organization of services. As a result of the findings a novel approach to knowledge processing has been proposed. It is a part of a wider program of development of the concept of sustainable management based on the balanced selection of management techniques.
PL
Polityka informacyjna uczelni publicznej spełnia dwa główne cele: służy wypełnianiu obowiązku informacyjnego oraz jest elementem kształtowania wizerunku i marki. Odnośnie do zarządzania uczelnią i wyzwań dobrego rządzenia, kształtowanie tej polityki wymaga pogodzenia postulatu skuteczności i efektywności z postulatem racjonalnego harmonizowania praktyki operacyjnej z potrzebami interesariuszy oraz otoczenia. Warto rozważać to w kontekście zrównoważonego zarządzania, w trzech ujęciach: ładu korporacyjnego, zrównoważonego rozwoju oraz harmonijnego doboru metod zarządzania. Zarówno znane przykłady, jak i luka pomiędzy praktyką a oczekiwaniami uzasadniają poszukiwanie modelu satysfakcjonującej polityki informacyjnej. Uczelnie publiczne są szczególnym przykładem takich potrzeb i dobrym polem do prowadzenia badań. W odróżnieniu od podmiotów administracji publicznej, które cechuje monopolistyczna pozycja, uczelnie konkurują między sobą i ich marka ma wpływ na popularność wśród interesariuszy zewnętrznych.
EN
Information policy of public university meets two main objectives: fulfilling an obligation to provide information and being a part of image and brand development. For the management of the university and in the context of challenges of good governance, the shaping of this policy requires a reconciliation of the postulate of the efficiency and effectiveness of the postulate of rational harmonizing operational practices with the needs of stakeholders and the environment. It should be considered in the context of sustainable management from three perspectives: corporation harmony, balanced management and harmonious selection of methods of management. Both publically known examples as the gap between practice and expectations justify search for a model of satisfactory information policy. Public universities are a particular example of such needs and a good field of research. In contrast to government entities, which are characterized by monopolistic position, universities compete with each other and their brand has an impact on the popularity among external stakeholders.
EN
Improving organization means on the one hand searching for adequate product (service) matched to the market, on the other hand shaping the ability to react on risks caused by that activity. The second should consist of identifying and estimating types of risk, and consequently creating solutions securing from possible forms of it's realization (disturbances), following rules of rational choice of security measures as seen in their relation to costs and effectiveness. Activities of creating the security measures should be organized as constantly developing and perfecting and as such they need formal place in organizational structure and rules of management
EN
As a result of the evolution of public crisis management (from providing security to the direction of guaranteeing the comfort of social life), financial institutions are gradually being recognized as crucial for the provision of public services in emergency situations, ie. the so-called “operators of critical infrastructure of the state”, and therefore increasingly charged with new responsibilities, in the field of public crisis management. The article demonstrates how R&D projects bring to the sphere of public crisis management methodological approach similar to operational risk management in the sphere of purely business. The article presents: analogies between public crisis management and operational risk management; the essence of social logistics, which part consists the public crisis management; and methodical logic emergency response.
PL
W wyniku ewolucji publicznego zarządzania kryzysowego (od zapewniania bezpieczeństwa w kierunku gwarantowania komfortu życia społecznego) instytucje finansowe są stopniowo uznawane za kluczowe dla świadczenia usług publicznych w sytuacjach kryzysowych, tj. za tzw. operatorów infrastruktury krytycznej państwa, a wobec tego coraz mocniej obciążane nowymi obowiązkami z zakresu publicznego zarządzania kryzysowego. Przedstawione w artykule projekty badawczo-wdrożeniowe wprowadzą do sfery publicznego zarządzania kryzysowego podejście metodyczne, analogiczne do zarządzania ryzykiem operacyjnym w sferze czysto biznesowej. W artykule pokazano: analogie publicznego zarządzania kryzysowego i zarządzania ryzykiem operacyjnym; istotę logistyki społecznej, której częścią jest publiczne zarządzanie kryzysowe, oraz logikę metodycznego reagowania kryzysowego.
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