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PL
Kultura masowa na różne sposoby wpływa na zachowania konsumentów i od lat stanowi przedmiot zainteresowania badaczy. Otoczenie kulturowe i zjawiska w nim zachodzące powinny być analizowane przez przedsiębiorstwa i brane pod uwagę przy tworzeniu strategii i modeli biznesowych. Kultura masowa i zachodzące w niej procesy mogą być źródłem wielu inspiracji zwłaszcza przy tworzeniu strategii komunikacji. Jednym z kulturowych fenomenów ostatnich lat, któremu warto się przyjrzeć jest selfie. Celem artykułu jest eksploracja stanu wiedzy na temat wykorzystania zjawiska selfie w komunikacji marki. W artykule koncepcyjnym wykorzystano przykłady marek, których komunikacja oparta została na zjawisku selfie oraz analizę treści blogów i artykułów publikowanych w Internecie dotyczących kultury selfie.
EN
Mass culture differently affects consumers’ behaviours and has for years been a subject matter of researchers’ interest. The cultural environment and phenomena taking place in it should be analysed by enterprises and taken into account when creating the business strategies and models. Mass culture and the processes occurring in it may be a source of many inspirations, particularly when creating the communication strategy. One of the cultural phenomena of the past years, which deserves attention, is selfie in brand communication. In this conceptual article, the author made use of examples of brands whose communications are based on the phenomenon of selfie as well as an analysis of the contents of blogs and articles published on the Internet relating to the selfie culture.
RU
Массовая культура по-разному влияет на поведение потребителей и в течение ряда лет представляет собой предмет интереса исследователей. Культурная среда и происходящие в ней явления должны анализироваться пред- приятиями и учитываться при формировании стратегий и моделей бизнеса. Массовая культура и происходящие в ней процессы могут быть источником многих инспираций, особенно при формировании стратегии коммуникации. Одним из феноменов культуры последних лет, к которому стóит присмотреться, является selfie. Цель статьи – изучить состояние знаний об использовании явления selfie в коммуникации бренда. В концептуальной статье использовали примеры брендов, коммуникация которых основана на явлении selfie, а также анализ содержания блогов и статей, публикуемых в интернете, касающихся культуры selfie.
EN
The aim of the paper is to explore the possible relationships between cultural brand narration and brand equity. The concept of cultural branding has been developed in marketing literature, but there are no studies showing the outcomes of building brand narrations based on residual, dominant and emergent cultural codes and whether these outcomes include effects connected with brand equity. The paper is based on multiple case research. As a result, the author suggests cultural brand narration as an independent variable, and brand equity dimensions as dependent variables. The author then forms one theory proposition and three hypotheses on the relationships between those variables. Based on multiple case research the author suggests that conservative brand narration relates negatively to brand-related effects, whereas popular and progressive brand narrations relate positively to brand-related effects.
EN
Research background: In the last few years, e-commerce market has increased in population shares, but the situation has changed dramatically since the Covid-19 pandemic. Electronic marketplaces have changed due to rapid digitalization and shopping. Online services offer the possibility to choose a different delivery method such as home delivery or out-of-home delivery. This aspect of the e-commerce market faces an increased interest among practitioners and academia in the field of sustainable last mile deliveries. Interestingly, the subject literature consists of papers analyzing the e-commerce impact on the last-mile delivery. However, the identification of factors for choosing a delivery method and factors that motivate e-customers to choose an eco-friendly delivery method is still an unrecognized field of research. Purpose of the article: The authors of the paper focused on the e-customer perspective on sustainable deliveries in cities. Thus, the main purpose of the paper is to compare factors among the generations that motivate e-customers for choosing a delivery method. Methods: The research was conducted among 1.110 e-customers in Poland in 2021. The paper aims to answer the following research question: what factors motivate each generation for choosing a delivery method? To answer the above-mentioned question, the correspondence analysis (MCA) is prepared that help to identify and compare factors in each generation. Findings & value added: The original research procedure focused on the use of multivariate statistical methods in the study of e-customers’ preferences. The analysis revealed three clusters of e-customers in terms of pro-sustainable factors: (a) aged 65+ without pro-sustainable tendency, (b) aged 18–64 with pro-sustainable attitudes, and (c) mixed with no identified delivery preferences. As a result of the research, it can be concluded that the parcel price and the possibility of free return are still the most important factors in choosing the delivery method. From a business/practical perspective, the research results can be used by companies that are the main stakeholders in last mile deliveries, including mainly forwarders and transport companies.
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