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EN
Mentoring is a feature of the organization for which it is important to develop human resources. It is used very often when planning a career of employee, during the organizational changes and changes in the workplace. High-class mentoring is associated with competence, experience and a clearly defined role of mentor. The effectiveness and success of this process depends on the mentor personality and their skills becasue mentor is responsible for building relationships with mentees and their personal and professional development. The aim of this article is to present the results of the research of mentors’ competence and build on the basis of their competence Competency Model for mentor. The presented model covers 15 competencies of perfect mentor. Minimum level required to allow for proper and effective performance of the mentor is defined for each competence. Developed competency profile can be used for all organizations implementing mentoring to finding the right mentor.
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EN
Mentoring is an approach to business management which facilitates the utilization of human resources in the enterprise efficiently. Mentoring can be found in all shapes and sizes – ranging from formalized structures to loosely formed relationships – resulting in the retention of the most valuable employees within the firm, and providing the transfer of knowledge, skills and experience among employees. The mentoring process achieved results mainly by appointing competent, well-selected mentors. The aim of this paper is to present the role of the mentor in the enterprise. The results of a good mentor competence study are discussed and an analysis of mentor competencies – with particular emphasis on the age, gender and professional experience (measured by years of employment) – are presented. The author attempts to ascertain which competencies make the mentor fulfill his or her role in the company well. The article consists of an introduction, a brief literature review, a presentation of research results and conclusions. The conclusions of the presented analysis provide a basis for further research and the development of practical recommendations for HR managers.
PL
Mentoring jest podejściem do zarządzania przedsiębiorstwem, ułatwiającym sprawne wykorzystanie zasobów ludzkich w przedsiębiorstwie. Mentoring w firmach można odnaleźć w zróżnicowanych formach – od sformalizowanych struktur do oddolnie tworzonych relacji, w wyniku zatrzymywania najbardziej wartościowych pracowników w firmie oraz dzięki zapewnieniu transferu wiedzy, umiejętności i doświadczeń między pracownikami organizacji. Proces mentoringu jest efektywny między innymi dzięki doborze odpowiednich, kompetentnych mentorów. Celem niniejszego artykułu jest omówienie roli mentora w przedsiębiorstwie. Zaprezentowane zostały wyniki badania kompetencji mentora ze szczególnym uwzględnieniem wieku, płci oraz doświadczenia zawodowego. Autorka podejmuje próbę odpowiedzi na pytanie, które kompetencje sprawiają, że mentor staje się doskonałym, skutecznym mentorem. Wnioski z przedstawionej analizy stanowią podstawę do dalszych badań autorki, a także do rozwoju praktycznych zaleceń dla kadry zarządzającej HR w przedsiębiorstwach.
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