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PL
Skuteczny system zarządzania współczesną jednostką ochrony zdrowia zdeterminowany jest szeregiem czynników. Pośród nich znajdują się jakość i przejrzystość otrzymywanych danych o charakterze finansowym. Wsparcie w tym zakresie proponują rozwiązania zawarte w systemach informatycznych. W prezentowanym artykule przedstawiono specyfikę rachunku kosztów w jednostce ochrony zdrowia oraz możliwości wykorzystania wsparcia systemu informatycznego w tym zakresie.
EN
Nowadays, the functioning of health care units in particular is determined by the effectiveness of decision-making and, above all, decisions of a financial nature. A tool that provides management information on the effectiveness of management in this regard is costing. Place the traditional approach of accounting systems today occupy solutions tasked indicate the first accurate picture of the financial situation and secondly to act in real time to support effective controlling system. The aim of the article is to present the essence of the bill of costs in the healthcare units and support solutions in this area used in the selected unit of health care.
EN
Innovation of contemporary organizations is now becoming the basis for the functioning of the market. It also relates to rules governing the functioning of entities in the health sector. Human resources very often become the driving force behind contemporary health care units proving their innovation. The present study identifies the problems associated with innovation in the area of HRM and conditions in this regard.
PL
W artykule zaprezentowano przegląd systemów zarządzania jakością i ryzykiem możliwych do zastosowania w publicznych jednostkach ochrony zdrowia. Obligatoryjność stosowania standardów kontroli zarządczej oraz chęć podnoszenia jakości świadczonych usług powodują, że często mamy do czynienia z wielością rozwiązań, które niejednokrotnie przy braku ich integracji powielają wymagania w stosunku do kadry zarządzającej i pracowników. Integracja wydaje się konieczna do podniesienia efektywności systemów zarządzania jakością i ryzykiem, a wskazanie obszarów podlegających temu procesowi stanowi właściwy wstęp do działań w tym zakresie.
EN
The article presents an overview of quality management systems and the risk potential for use in public health units. Mandatory use of standards, management control and the desire to improve service quality, make it often that we have to deal with a multitude of solutions and in the absence of their integration duplicate the requirements for management and employees. Integration seems to be necessary to improve the effectiveness of quality management systems and risk management, and identification of areas subject to this process is an appropriate introduction to activities in this field.
EN
Research on job satisfaction has attracted significant attention of both theoreticians and practitioners of psychology and management. The basic challenge related to carrying on job satisfaction research is a choice of appropriate questionnaire. In the paper we analyze one of the most popular tools helping to assess the level of job satisfaction – Minnesota Satisfaction Questionnaire (MSQ). On the basis of the research carried out among 75 employees of chosen hospital we verify two resarch hypotheses related to the dimensions of job satisfaction and their relationship with declared, general level of job satisfaction. Research results reveal 5 factors of studied construct, and regression analysis partly supports hypothesis describing relationship between dimensions of job satisfaction and declared, general level of job satisfaction.
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EN
The aim of this paper is to explain the nature of management innovation, as well as to propose its measurement instrument. The paper offers a review of key publications on management innovation published in research journals within the last two decades. The critical analysis – primarily focused on definitions, the proposed dimensions of management innovation and the scales used for their measurement – has allowed for the development of an original tool for measuring management innovation (MI). Five dimensions of management innovation are proposed, namely, strategic dimension, structural dimension, employee motivation and development dimension, interorganisational relations and partnership dimension, and ICT dimension. Using survey data of 301 employees from different companies in Poland, the validation of the management innovation measurement instrument was conducted. Internal consistency analysis (Cronbach’s alpha) and factor analysis, used to test the statistical reliability of the tool, yielded satisfactory results. The findings of this study contribute to advancing innovation research, particularly the state of knowledge on management innovation. Implications for both research and managerial practice are also presented. The proposed five-dimension management innovation model can be used to measure the scope of management innovation in further research and develop the knowledge about links between MI and an organisation’s performance or its impact on technological innovativeness. In addition this study uncovers a wide range of information on management innovation issues for interested parties and for future research.
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PL
Celem zaprezentowanych badań była identyfikacja poziomu innowacyjności gazel biznesu jako przedsiębiorstw, charakteryzujących się nadzwyczaj wysoką dynamiką wzrostu. Analizie poddano innowacyjność zarządzania oraz innowacyjność technologiczną tych przedsiębiorstw i porównano jej poziom z innymi podmiotami. Ponadto badania ukierunkowane były na odkrycie związków innowacyjności zarządzania z wynikami gazel biznesu. Z przeprowadzonych badań wynika, że zarówno innowacyjność zarządzania, jak i technologiczna polskich gazel biznesu, mierzona przyjętymi miarami, jest relatywnie niższa niż pozostałych przedsiębiorstw objętych badaniami. Stwierdzono słaby wpływ innowacji zarządczych na wyniki osiągane przez te firmy, mierzone z zastosowaniem wskaźników finansowych i pozafinansowych. Uzyskane wyniki wskazują na konieczność kontynuowania badań gazel biznesu, aby odkryć kluczowe czynniki dynamicznego wzrostu tych firm.
EN
This paper presents research results regarding innovation of so-called gazelles, being entrepreneurial companies characterised by extremely high growth. We analysed management innovation and technological innovation of gazelles in compari son to other enterprises. In addition, we focused on relationship between management innovation and economic and financial performance of gazelles. The study shows that both management and technological innovation of gazelles, assessed using given metrics, is relatively lower than in case of other companies covered by the research. Little impact of management innovation on economic and financial performance was discovered. Research results points to the need to continue research regarding gazelles in order to uncover key factors in the dynamic growth of these companies.
EN
Objectives: The aim of the article is to present the role of the public manager in crisis management based on the analysis of stakeholders of a selected hospital. Research Design & Methods: Based on the adopted research methodology, an analysis of stakeholders in a selected health care unit was performed. The study used a hospital stakeholder analysis methodology in the context of managing an emergency resulting from the coronavirus pandemic. Findings: The need for a flexible approach on the part of the public manager requires a proper identification of the interests of stakeholder groups as well as the establishment of good communication. In a crisis situation, this approach is particularly important. Implications / Recommendations: On this basis, recommendations were formulated with regard to both theoretical and practical aspects of the research problem. The role of hospital stakeholders in managing a crisis situation is indicated. Contribution / Value Added: Managing a crisis situation in the context of the coronavirus pandemic is a significant challenge for managers of health care units. In the future, the presented research area can be continued, among other retrospective studies.
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