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CASE MANAGEMENT (ZARZĄDZANIE PRZYPADKIEM) JAKO SPOŁECZNO-INWESTYCYJNY ELEMENT SYSTEMU USŁUG SPOŁECZNYCH

100%
Mirowska M.
Педагогічні науки: теорія, історія, інноваційні технології
|
2016
|
issue 5(59)
442-448
EN
The article is devoted to the theoretical foundations of the method of case management as an element in a social services system. Based on the analyses of the legislation and strategic documents of the European Union and Poland there was made an attempt to reveal the directions of the changes which take place in the dimension of the quality of life of the people who are the citizens of EU Member States. The particular attention is focused on the active integration services which are aimed at social and vocational reintegration and preventing poverty, marginalization and social exclusion. Case management with its individual and institutional dimensions can be used for more favourable achieving goals. The method of case management is a service which is provided in an individualized way. This way it is adapted to the needs and possibilities of the beneficiary at his full commitment. This is an integrated services system which is accumulated in the network and which is managed by one case manager. The integration of a variety of services which are managed by the manager allows more effective social and investment support of the various and long-term users’ needs. The German experience implementation of the case management method shows that it is effective in many areas. The introduction of the case management method on Polish soil (and not only) in order to improve the system of social services is a possible subject to the legitimization and introduction in the list of professions. The primary inclusion of this method can already be seen at the level of practice of a social worker, but not at the level of the actual functioning of the organizations. The lack of the necessary legal norms is, at present, the lack of understanding of the fact that case management is a professional activity involving the structuring of courses of actions, spheres of management and networks. The understanding of this idea will cause a reorganization of the services of the operating system, where the method of case management will be an important social investment element of change management.
2

CASE MANAGEMENT (ZARZĄDZANIE PRZYPADKIEM) JAKO TECHNOLOGIA PRZYSZŁOŚCI W SZKOLE WYŻSZEJ

100%
Mirowska M.
Педагогічні науки: теорія, історія, інноваційні технології
|
2017
|
issue 6(70)
108-117
EN
This article is devoted to theoretical reflection on the situation of students in the university space. Nowadays in multicultural education it seems appropriate to study the needs and expectations of students in the development and support of their potential and to improve the quality of higher education. The author’s interest is focused on the case management method as the technology of the future used in higher education. Organizational chaos overwhelmed the quality management of student services, but also functioning of the higher education system requires modification. Case management is understood here as a method of managing and supporting the student’s potential in a personalized approach and enhancing the quality culture of higher education. The provision of services in higher education today is mainly a provision of knowledge, to a lesser extent a provision of skills and the least is skill-building of the student’s competences mainly in relation to the chosen field of study (the labor market). In the meantime, making possible for a student to enter the labor market is not the only function of higher education. There are still other tasks of higher education that are often neglected or not well organized in this space. The attempt to identify these didactic tasks of the higher education and proper implementation of them becomes an important goal to support the student’s potential in its overall development and to achieve a higher quality culture of higher education. The using of case management in the space of higher education is the development of technology for the management of university services for students/graduates in the unit dimension (student/graduate), organizational (university) and social/environmental dimensio
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