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Culture Failure Mode Effect Analysis: Resistance to Change in Contemporary HRM

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Oborka E., Kibble K., Stanford M.
Zarządzanie Zasobami Ludzkimi
|
2012
|
issue 5(88)
109-117
EN
Competitive economic conditions drive Continuous Improvement (CI) processes within organisations. CI systems and practices are easily accessible. However, questions have to be asked: Is the organization ready for necessary CI changes and is resistance to change an issue in the business? In the change management process the maturity of the organizational culture plays the key role. A significant set of requirements has to be fulfilled to facilitate transformation of the changes into constructive results. In order to assess the level of business advancement, and the maturity of those requirements, the Culture Failure Mode Effect Analysis Tool (CFMEA) has been created. CFMEA provides a practical system for assessing long–term changes, and, in the short term, will make the company fully aware of the critical cultural aspects that have to be developed. CFMEA is an original technique for identifying effects and causes of potential failures during the change implementation process and an organization’s readiness for change.
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