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Poor psychological and social qualifications of medical personnel affect the situation and condition of patients in stationary hospices. Patients often have no possibility of telling about their non-medical ailments, and it is a constant practice to limit the information provided to patients. Content related to accomodation and death are reduced only to the technical side of care, which can not only lead to information hype and confusion, but also to the deterioration of patients’ well-being. It is important to emphasize the importance of balance between hope and honesty in providing information about the patient’s actual condition, even among people under palliative care. Our research confirms that fears in the terminal phase of cancer appear as a result of a sense of powerlessness, worry, as well as an effect of information blocking. We can talk here about adaptive disorders, because the symptoms of anxiety do not weaken, and patients in hospices often do not have the resources or sufficient support to overcome them in disease conditions and new life circumstances. The need for action to reduce anxiety rather than strengthening it becomes one of the main skills of medical personnel in palliative care. Raising qualifications in the field of social and psychological impact allows for better organization of therapy in hospice conditions and comprehensive patient care.
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