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EN
Following the guideline laid down by the 'WORKS Case Study Matrix: Sectors and Business Functions', the Hungarian Research Team selected the 'Allami Foglalkoztatasi Szolgalat' - AFSZ (National Employment Service) and its related customer service. In this case, customer service helps match the demands of clients from both the demand (employers' needs) and supply sides (needs of job seekers or unemployed) of the labor market.
EN
Part II of the Research Report dealing with the situation of small and medium-sized enterprises summarises the experiences of case-studies focusing on the sector and companies. Members of the international research project, extending over eight countries have studied the activities of small and medium-sized enterprises in the following three sectors: processing industry, servicing and areas of activity intensively using ICT. Those sectors are involved that represent activities equally characterising the 'old' as well as the 'new' economy. Members of the Hungarian research team have made sector, as well as company-level case-studies of activities in the field of textile garments, tourism and interactive media. While presenting the economic and employment characteristics of the different branches, the researchers have significantly relied on the opinion of stakeholders involved in the development of the field of activity, besides utilising the available statistical data and documents. The case-studies of companies venture to analyse and assess the following areas: management/ownership strategies, the structure of product and service market, labour organisation, patterns of the utilisation and development of knowledge.
EN
The Research Group for Sociology of Organisation and Work at the Institute of Sociology, Hungarian Academy of Sciences carried out a pilot survey in the summer of 2006 among the Hungarian enterprises employing more than 10 people about their work organisation characteristics and innovative activities. The pilot survey was aimed at identifying and evaluating the intensity and the extent of organisational innovations, the forms and degree of the employees' participation and the source, forms and development of the knowledge base in the companies investigated. The first part of this paper was devoted to the theoretical premises of the empirical research project. In the second part the authors present the most important results of the pilot survey. In doing so they intend to call attention to the following results: Almost half of the companies introduced one or more new products between 2003 and 2005, however, there are significant variations by size, ownership structure and sector in the intensity of innovation activities. Investigating the proportion of organisational innovations it was visible that most of the companies surveyed made significant efforts to implement the new work organisation methods; however, the overwhelming majority of the organisational innovations being implemented are less radical. The authors have to stress that the interviewed company leaders emphasise the importance of the On-The-Job Training (OJT) in developing the employees' competences. This phenomenon gains particular importance if one considers that the vast majority of the company leaders are not satisfied with the knowledge supply represented by the Hungarian formal educational institutions. Concerning the employees' participation the following pattern was identified in the pilot survey. The management of almost every second company supports the direct involvement of the employees in the following areas: the introduction of new technologies or products (services), and decision making about education and training. This phenomenon signals at the same time that the characteristics of the company cooperation regimes, such as the significance of employee participation, point beyond the short-term topics typically featured in collective bargaining as, for example, wages, employment relations, work conditions, etc.
EN
Since the second half of the 1990s, both academics and policy makers are devoting special attention to the growing impacts of the interplay between technological and social-organisational innovations on the adaptability of the national economies. The first part of the paper reviews the various approaches related to the innovation and present and assess the modernization performance of the Hungarian economy and stress its asymmetric or imbalanced character. The authors are evaluating the generally weak and unequal innovation performance of the firms (e.g. product, process innovations and working time flexibility), especially of the Hungarian owned companies. In preparing the empirical investigation of the organisational innovations, the authors make distinction between various types of organisational innovations (i.e. incremental, modular, architectural and radical) and identify the key features of the learning organisation which are playing vital role in developing and maintaining the innovation capacity of the firms. The second part of the paper - which is foreseen to be published in the second half of 2008 - is presenting and assessing the results of a pilot-survey carried out on sample of more than 500 firms in 2006. This survey is aimed at identifying and evaluating the intensity and the extent of organisational changes/innovations, the forms and degree of the employees' participation and the source, forms and development of the knowledge base in the firms surveyed.
EN
The paper explored the view of owners/managers on the introduction and implementation of telework with the help of a special sample of companies, namely of those who have applied for support to telework jointly announced by the Ministry of Employment Policy and Labour and the Ministry of Information Technology and Communications. Based on their application for telework support, we have qualified the entrepreneurs belonging to this group of economic organisations as 'telework-conscious' ones. The supply of ICT changes in the light of the size of the organisation: similarly to the experiences of the 15 Member States of the EU the larger companies have more advanced ICT than the micro and small enterprises have. As contrasted to companies in the EU, the use of ICT is primarily limited by meagre financial resources in the case of Hungarian enterprises, the ICT-skills of the employees may be considered good, or may be achieved by training. The outsourcing of various business functions (such as planning and editing, administration, financial services, etc.) with the help of ICT (the so-called e-outsourcing), excepting financial functions, is more widespread in the practice of Hungarian companies than in the 15 Member States. As contrasted to common belief, the companies that have been involved in the survey intensively participate in inter-company networks, but for the time being those networks are being primarily organised regionally, within the country, and less in international dimensions. Finally, it should be stressed that the standard of ICT applied by companies and the frequency of the so-called a-typical forms of work (such as telework) indicate statistically significant relationship with the intensity of employers' interest in the new forms of work (such as telework).
EN
The paper, dealing with the employment, labour relations, and knowledge utilisation characteristics of small and medium-sized enterprises (SMEs) presents the Hungarian experiences of an international survey, covering eight countries (Belgium, France, Germany, Great Britain, Hungary, Poland, Slovakia, and Spain) and conducted in 2004. The report presents the position of SMEs in the national economy with the help of indices such as the achievements of the sector in productivity, innovation, exports and employment. The analysis devotes special attention to the flexibility of labour use, an area where the SMEs are in a leading position. The paper discusses in detail the role of labour relations influencing the relationship between employers/owners and employees (including the minimal presence of collective agreements) and the identification of demand for knowledge (competence) characterising the practice of knowledge utilisation, characteristic of the given enterprise.
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