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PL
Celem artykułu jest scharakteryzowanie koncepcji marketingu doświadczeń jako idei stanowiącej podstawę do budowania strategii komunikacji marki w mediach społecznościowych. Przedstawiono „kod genetyczny” dla budowy takiej strategii, który został zaszyfrowany w akronimie SMART. Zaprezentowane w artykule rozważania mogą stanowić przyczynek do budowy modelu, którego istotą byłoby włączenie mediów społecznościowych do procesu kreowania doświadczeń i związanych z nimi pożądanych emocji. Artykuł został opracowany na podstawie przeglądu krajowej i zagranicznej literatury przedmiotu, obserwacji praktyki gospodarczej i wybranych wyników własnych badań.
EN
The aim of the paper is to characterise the concept of experiential marketing as an idea constituting the basis for building the strategy of brand communication in social media. The paper presents "genetic code" for building such strategy that was "encrypted" in SMART acronym. The deliberations presented in the paper can contribute to building the model in which it is vital to include social media in the process of creation of experiences and desirable emotions associated with them. The paper is prepared on the basis of review of Polish and foreign literature on the subject, observations of economic practice and selected results of authors own research.
PL
W artykule zaprezentowano istotę koncepcji sojuszu marek oraz zakresu jej implementacji do współczesnych procesów zarządzania marką własną przez detalistów. Sformułowano ponadto tezę, że sojusze marek własnych detalistów z markami producentów-dostawców, z niezależnymi organizacjami działającymi non-profit, licencjonowanie marek, co-branding komponentowy i inne formy sojuszy marek są ważnymi elementami wykorzystywanymi w działalności marketingowej detalistów, a zwłaszcza w procesie kreowania ich marek własnych.
EN
The article presents the essence of the concept of brand alliance and the scope of its implementation to contemporary processes of retailers’ private labels management. Moreover, the author formulates a thesis that retailers’ private labels alliances with manufacturers-suppliers’ brands, with independent non-profit organizations, brand licensing, ingredient branding and other forms of brand alliances are important elements used in the marketing activities of retailers, particularly in the process of creating their private labels.
EN
In the article the author emphasizes that a dynamic development of private labels' market of retailers can be crucial for Polish producers building their market position internationally based on their cooperation with retailing chains, whom they offer their own private labels. It was shown that participation as an exhibitor in private labels' trade fair, including the most prestigious one, PLMA (Private Label Manufacturer's Association) "World of Private Label" in Amsterdam is becoming more popular and valued by domestic producers, as it is an instrument which helps them not only to increase the scope of exports and recognition of their products on the foreign markets but also to extend their current cooperation with foreign partners.
PL
Celem artykułu jest identyfikacja zbioru zewnętrznych elementów wsparcia marki (EWM). W artykule formułowana jest teza, że coraz szerszy zakres wykorzystywania EWM w procesie komunikacji marketingowej marek własnych detalistów wpływa na tworzenie wiedzy o marce, czyli w istocie na tworzenie świadomości i pożądanego wizerunku marki własnej detalistów i zmianę sposobu ich postrzegania. Jest to przede wszystkim efekt transferowania na wizerunek marek własnych detalistów skojarzeń związanych z wykorzystywanymi EWM.
EN
The aim of the article is to identify a set of external components of brand’s support elements. In this paper the author formulated the thesis that the wider use of brand’s support elements in the process of marketing communication of retailers’ private labels affects the knowledge about the brand which is, in fact, to create awareness and self-desired image of retailers’private label and change their perceptions. This is primarily the result of transferring the image of the retailers’ private labels to associations of related brand’s support elements.
EN
Customer loyalty programs are increasingly becoming an integral tool of marketing activity of large retail chains and the basis for building their market strategy. Large retail chains recognize that greatest value in loyalty programs is the possibility of improving knowledge about customers and potential impact on their attitudes and buying behavior. The purpose of this article is to present the role of a loyalty program as a tool for marketing communications in the market strategies of large retail chains. This paper presents the thesis that the competitiveness of today's commercial networks' loyalty programs provide a rich spectrum of communication channels and enable participants to communicate with the organizers of the program in a way that best suits them.
EN
The increase in the popularity of the paradigm relating to relationships marketing entails growing interest in the relationships within management processes. The article presents an empirical verification of the role of relationships between suppliers and consumers as an important component of contemporary business models of domestic manufacturers of retailers' private labels. It also emphasises that although in building interorganizational relationships economic and financial elements dominate, more and more often social and environmental aspects count and are taken into consideration, too. The author draws our attention to the fact that in the light of high dynamics of change in the environment there is an increase in the need for adaptive changes, which, as a result, makes the current business models change.
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