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  1. 1 Internal Security

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  1. 1 Zlahoda O.

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Psychological Aspects of Operative Staff Cooperation With Confidential Employees

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Zlahoda O.
Internal Security
|
2018
|
vol. 10(2)
155-161
EN
The article presents solutions for the operative, search and psychological challenges, arising in the course of interaction between operative staff and confidential employees in the current law enforcement environment. The aim of the article is to study the influence of the operative and search activities on the psychological conditions of operative staff and confidential employees, which may lead either to positive or negative repercussions and phenomena. Currently, a set of reasons can be provided to justify the incompliance of operative staff with the established professional requirements and criteria: — low quality of the psychological selection of officers for operative units; — lack of understanding, regarding the importance of the functions specificity by staff, lack of will to improve their skills and knowledge; — poor legal regulation of the specific aspects of operative and search activity; — incorrect organization of working process and operative staff working environment; — low level of morale building activities. It must be mentioned that successful operative staff performance depends highly on practical experience, as well as the mentor’s qualification in the field of improving young police officers’ skills regarding communication with citizens and obtaining relevant information. In order to establish fruitful communication with confidential employees and citizens, to obtain necessary operative data, apart from legal education, the police officer must demonstrate high level of psychological training, based on the general knowledge of communication process peculiarities and trust-based relations building, with the perspective of strengthening the cooperation.
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