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Background: One of the biggest challenges for a person with disabilities is to find decent employment in order to be independent and economically active. This paper presents the professional inclusion of people with disabilities at a cafe in Budapest, Hungary. Purpose: The objective of this paper to present the human resources practices at the Nem Adom Fel1 Cafe and Bar. The mission of the Nem Adom Fel Cafe and Bar is to encourage the social integration and inclusion of people with disabilities by offering employment and providing opportunities to have a decent life style. Methodology: The basis for this exploratory study was research conducted through a case study. Data collection was collected through semi-structured interviews, onsite observations and document analysis. Interviews with the employees and customers were carried out over a period of nine weeks at the cafe and adjoining foundation office. The data were cross-checked again with all the participants (employees only) to ensure reliability, validity and dependability. Results: The findings of the project showcases the different dimensions of human resources practices in the cafe. These can be categorized as follows: (i) diversity of people, (ii) educational and professional qualifications, (iii) recruitment, selection and training procedure (iv) salary structure, remuneration and benefits, (v) job restrictions caused by specific disabilities, (vi) employer- employee relationship with regards to employees with or without disabilities and, (vii) the socio-economic viewpoint. The study has a number of limitations, for example the dearth of published articles in Hungary and the fact that the study cannot be generalized across Hungary as the sample size was small and the study was conducted at a cafe which only represents one particular industry. Conclusion: This research is part of a PhD thesis which seeks to explore human resources practices focus on employees with disabilities and expected to provide a momentous addition to the disability movement all over the world. This case study also helps to bridge the gap and remove social barriers between employees with and without disabilities in terms of communication, stereotypes and perceptions.
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