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EN
This paper addresses the problem of verbal interaction and language mediation in specialized language instruction in relation to a system design of the so-called ‘talking chatbots’. The first part includes terminological clarification. The analysis is limited to the most relevant terms: chatbot, oral interaction and oral language mediation. The second part shows the extent of which the two areas appear: interdisciplinary language teaching and vocational language learning, overlapping with each other, and the role played by the linguistic ability to act. The subsequent parts focus on oral interaction and language interpretation, and their modeling through digital dialogue systems, followed by a conclusion and a brief outlook on didactic implications. The basis for the considerations are, inter alia, Searle’s theory of speech acts and Siemens’ connectivism.
PL
Osiągnięcia badawcze w obszarze sztucznej inteligencji, szczególnie dotyczące przetwarzania języka naturalnego, spowodowały, że dynamicznie rozwija się rynek oprogramowania związany z botami, czyli systemami symulującymi zachowania człowieka. Organizacje zauważając ten trend technologiczny, wykazują coraz większe zainteresowanie wdrożeniem tego typu rozwiązań w swojej działalności. Artykuł przedstawia zagadnienia związane z charakterystyką botów, elementami związanymi z ich konstrukcją oraz platformami, które można użyć do ich tworzenia. Ponadto prezentuje możliwe obszary zastosowań botów w organizacjach.
EN
Research achievements in the field of artificial intelligence, especially in the field of natural language processing, have led to a dynamic development of the software market related to bots, i.e. systems simulating human behavior. Organizations also note this technological trend and show increasing interest in implementing this type of solutions in their activities. The article presents issues related to the characteristics of bots, elements related to their construction and platforms that can be used to create them. Moreover, it presents possible areas of bot application in organizations.
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