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Offshoring Services - Examples from the IT Industry

100%
Klincewicz K.
Zarządzanie Zasobami Ludzkimi
|
2005
|
vol. 5
|
issue 3-4(42-43)
9-28
EN
The article describes the phenomenon of offshoring - international service delivery based on remote work in the global business environment. The example of the Indian IT services industry coupled with the human resource policy of its leader - Infosys Technologies - provides insights for the formulation of recommendations for Polish enterprises in the areas of competency and intellectual capital development as well as client relationship management. The experiences of offshoring providers indicate the growth potential for export operations by local firms based on what is known as the nearshore, in parallel to direct investments by multinational corporations, establishing regional service centers in Poland.
2

VPLYV GLOBALIZÁCIE NA MALÉ A STREDNÉ PODNIKY

88%
Lesáková Ľ.
Ekonomický časopis (Journal of Economics)
|
2008
|
vol. 56
|
issue 6
607-621
EN
Small and medium enterprises (SME) are faced with the need for a strategic response to the changes in global business environment. The aim of the article is to present the basic attributes of new businesses model determining success of SMEs in the new world of globalization. In the first part of article the impact of globalization on businesses sector is presented. In second part of this paper we discuss the future of SME in new world of global economics. Presented are changes in character and functioning of the small and medium enterprises. Special attention is devoted to three crucial attributes of new businesses model which will determine future success of small and medium enterprises in new world of global economics: a) implementation of new businesses types in SMEs sector, b) implementation of innovation, information and communication technologies by SMEs, c) implementation of strategic management by SMEs.
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