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EN
The article seeks to show the essential changes that have taken place in the shaping of employee competencies in organisations and that have been established under the influence of outsourcing/offshoring. It looks at the determinants of organisations’ personnel policy and a model of contracting human capital featuring outsourcing/offshoring. It describes the nature of employee competencies and discusses the key aspects that shape them in offshore organisations and the benefits and threats of realising outsourcing/offshore projects in the light of research carried out by American consulting firms.
EN
The purpose of this paper is: (1) - to analyze dynamics in international outsourcing of IT services; (2) -to describe factors which enable creation of global market for offshoring; (3) - showing India's road to success as a leader in offshoring IT services; (4) - evaluating Poland's chances in offshoring services to global market. Global outsourcing in services is facilitated by technological innovation, and wide spread of ICT revolution. Poland as well as other countries with educated labor force in IT services and lower labor cost has comparative advantage in offshoring services. Poland should adopt necessary policies to become an attractive location for new service centers. As Indian experience shows, providing IT and business services for global markets, can bring many benefits to economic development. Business process outscourcing (BPO) and IT services became an important element of new wave of economic globalization. It is a new form of competition in global economy. Demand for outsourcing of services from companies in developed countries will grow. Many developing countries can now supply these services with much lower cost. The emergence of global market of outsourcing/offshoring in modern IT services create a new opportunities for lower wage countries like Poland.
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