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  1. 1 Information Systems in Management

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  1. 1 Dyczkowski M.

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  1. 1 2012

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ECONOMIC EFFICIENCY OF TELEWORK IMPLEMENTATION FOR IT TEAMS. METHODOLOGICAL BACKGROUND AND A CASE STUDY

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Dyczkowski M.
Information Systems in Management
|
2012
|
vol. 1
|
issue 3
184-196
EN
The paper looks into selected problems relating to the evaluation of economic efficiency of telework implementation for IT teams. Telework is a form of employment which can be successfully used in most of IT activities and professions. The need for rationalizing constantly growing labor costs makes it necessary to implement telework programs in IT teams. The author presents the methodological background for a study of economic efficiency of such programs based on the Cost-Benefits Analysis (CBA). Estimates of expected benefits are based on Key Goal Indicators (KGI) and Key Performance Indicators (KPI) recommended in the PO7 Manage IT Human Resources process of the COBIT® (Control Objectives for Information and related Technology) 4.1 model. The validity of a suggested approach is then verified on a real example of IT telework program implemented in a large organization, with detailed effectiveness assessments included in the article.
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