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Sourcing of It Services – Industry Trends

100%
Davy A.
Information Systems in Management
|
2014
|
vol. 3
|
issue 2
102-112
EN
This article is an attempt to sum up the trends in the sourcing of IT services during the last decade and to forecast how the industry will develop in the coming years. A substantial part of the article concerns the trend of offshoring IT services and the experiences of those companies that decided to move part or whole of their IT operations offshore. The author analyses the outcomes of this phenomenon and shows possible new trends in this field. The role of Poland on the global offshoring market is also mentioned in the article. A short description of cloud computing as an important new IT outsourcing technology is also provided.
2
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Communication and knowledge transfer models in it outsourcing relationship

100%
Perechuda K., Sobińska M.
Informatyka Ekonomiczna
|
2013
|
issue 1(27)
83-95
XX
The aim of the article is to define the communication and knowledge management role in the customer–supplier relationship with particular emphasis on IT knowledge outsourcing. Another aim is the verification of the following search hypotheses: (a) in the classical outsourcing contract there is no critical knowledge transfer (this is not the aim of an outsourcing project); (b) outsourcing should be supplemented with key knowledge transfer in both directions: from the client to the vendor and from the vendor to the client; (b) outsourcing based on key knowledge transfer is an essential instrument of creation and business development of virtual organization based on knowledge. The result of the research will be models of information and knowledge transfer in IT outsourcing relationship. The authors will show the potential areas of application IT outsourcing, IT knowledge outsourcing and the benefits of such projects in the context of knowledge management.
3
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Conditions of outsourcing implementation in e-business

89%
Sobińska M.
Informatyka Ekonomiczna
|
2020
|
issue 4 (58)
142-157
EN
The article deals with an issue very closely related to contemporary management practice, namely e-business outsourcing. Currently, organizations, perhaps especially those running a business online, are not able to meet all the needs and requirements dictated by dynamically changing conditions on their own, and more and more often decide to cooperate with the network in order to ensure access to appropriate resources, including skills, knowledge, qualifications and technology. Outsourcing has become one of the most effective management tools – a cheap and effective way to share and use global resources. The paper attempts to demonstrate that outsourcing plays an important role in the functioning of e-business models, with a particular emphasis on e-commerce models. The aim of the article was also to indicate the most important benefits and threats related to cooperation with external IT service providers, to define the course of the outsourcing process and the requirements that should be met by companies that decide on such a model of operation, so that the cooperation could run smoothly and bring the expected results.
PL
Artykuł dotyczy zagadnienia bardzo mocno związanego ze współczesną praktyką zarządzania, a mianowicie outsourcingu w e-biznesie. Obecnie organizacje, również, a może szczególnie te prowadzące biznes w sieci nie są w stanie samodzielnie zaspokoić wszystkich potrzeb i wymagań dyktowanych przez dynamicznie zmieniające się warunki i coraz częściej decydują się na współpracę sieciową w celu zapewnienia sobie dostępu do odpowiednich zasobów, w tym umiejętności, wiedzy, kwalifikacji czy technologii. Outsourcing stał się jednym z najbardziej efektywnych narzędzi zarządzania – tanim i skutecznym sposobem udostępniania oraz wykorzystywania zasobów globalnych. W artykule podjęto próbę wykazania, że outsourcing odgrywa istotną rolę w funkcjonowaniu modeli e-biznesu, ze szczególnym uwzględnieniem modeli handlu elektronicznego (e-commerce). Celem artykułu było ponadto wskazanie najważniejszych korzyści i zagrożeń związanych ze współpracą z zewnętrznymi dostawcami usług IT, określenie przebiegu procesu outsourcingu oraz wymagań, jakim powinny sprostać firmy decydujące się na taki model funkcjonowania, aby współpraca przebiegała bez zakłóceń i przynosiła oczekiwane efekty.
4
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Sourcing usług i procesów informatycznych jako czynnik wzrostu innowacyjności organizacji

88%
Sobińska M.
Nauki o Zarządzaniu
|
2014
|
issue 4(21)
75-85
EN
Decision-making and implementation of IT sourcing models is an interesting area of both theoretical and practical study of IT management (including IT project management). This is related to a number of significant problems, such as: –– knowledge management in organizations, in particular data protection and information security management systems, –– development and improvement of IT, –– the influence of IT sourcing relationship on innovation and increase of the competitiveness of enterprises. This article concerns the management of relationships with suppliers of IT services in the context of enhancing the innovative capacity of the organization. The author argues that the use of adequate models in the area of IT sourcing and proper management of the sourcing relationship may contribute to the increased innovation of IT processes and services and processes supported by IT, and thus may affect the growth of the competitive advantage of the organization. The paper analyzes the factors and barriers that organizations may face in the context of building relationships to share knowledge and creating innovative solutions on the basis of analysis of the sources of literature and own observations of the author. Moreover, the author tries to point out the potential that lies in the collaboration with IT service providers, if it is done knowingly and with the involvement of all stakeholders.
5
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Dojrzałość sourcingowa przedsiębiorstw w obszarze IT – wnioski z badań pilotażowych

75%
Sobińska M.
Studia Ekonomiczne
|
2016
|
vol. 308
128-156
PL
W niniejszym artykule podjęto próbę weryfikacji modelu dojrzałości sourcingowej organizacji w obszarze IT na podstawie wyników pilotażowego badania przeprowadzonego na grupie 24 losowo wybranych przedsiębiorstw branży przemysłowej działających w Polsce. Celem badania było przede wszystkim pozyskanie informacji na temat funkcjonowania najważniejszych aspektów współpracy sourcingowej w odniesieniu do usług IT ankietowanych organizacji. W artykule zaprezentowano skróconą wersję graficznej prezentacji wyników, natomiast główny nacisk położono na analizę uzyskanych danych i informacji, opis badanych aspektów oraz próbę sformułowania odpowiedzi na pytania, które były inspiracją do podjęcia badań.
EN
In the article, the author attempts to verify the IT sourcing maturity model using the results of a pilot study conducted on a group of twenty-four randomly selected industrial companies operating in Poland. The aim of this study was to obtain information on the operation of the most important aspects of the IT sourcing relationship in surveyed organizations. Presentation of the results, due to the limited scope of the article, was reduced to a minimum, while the main attention was devoted to the analysis of the collected data and information and description of the studied aspects. Moreover, it was made an attempt to answer the questions that were inspired to undertake the research.
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