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EN
The paper includes the recapitulation and critical analysis of the results of a pilot study of IT outsourcing management processes in selected industrial enterprises operating in Poland. Development of IT sourcing models in the context of ongoing globalization and technological progress is a challenge for both practice and theory. The publication concerns the principles and practices associated with the acquisition of IT resources and the management of IT sourcing in Poland ‒ a country poorly represented in the literature. Little research has been conducted on the strategic rationale behind IT sourcing decisions, the resulting challenges and the potential or actual consequences of such decisions. The article tries to identify the most problematic and critical factors for effective cooperation with suppliers of IT services. The results were analyzed on the basis of the broad empirical outsourcing literature.
EN
Decision-making and implementation of IT sourcing models is an interesting area of both theoretical and practical study of IT management (including IT project management). This is related to a number of significant problems, such as: –– knowledge management in organizations, in particular data protection and information security management systems, –– development and improvement of IT, –– the influence of IT sourcing relationship on innovation and increase of the competitiveness of enterprises. This article concerns the management of relationships with suppliers of IT services in the context of enhancing the innovative capacity of the organization. The author argues that the use of adequate models in the area of IT sourcing and proper management of the sourcing relationship may contribute to the increased innovation of IT processes and services and processes supported by IT, and thus may affect the growth of the competitive advantage of the organization. The paper analyzes the factors and barriers that organizations may face in the context of building relationships to share knowledge and creating innovative solutions on the basis of analysis of the sources of literature and own observations of the author. Moreover, the author tries to point out the potential that lies in the collaboration with IT service providers, if it is done knowingly and with the involvement of all stakeholders.
PL
W niniejszym artykule podjęto próbę weryfikacji modelu dojrzałości sourcingowej organizacji w obszarze IT na podstawie wyników pilotażowego badania przeprowadzonego na grupie 24 losowo wybranych przedsiębiorstw branży przemysłowej działających w Polsce. Celem badania było przede wszystkim pozyskanie informacji na temat funkcjonowania najważniejszych aspektów współpracy sourcingowej w odniesieniu do usług IT ankietowanych organizacji. W artykule zaprezentowano skróconą wersję graficznej prezentacji wyników, natomiast główny nacisk położono na analizę uzyskanych danych i informacji, opis badanych aspektów oraz próbę sformułowania odpowiedzi na pytania, które były inspiracją do podjęcia badań.
EN
In the article, the author attempts to verify the IT sourcing maturity model using the results of a pilot study conducted on a group of twenty-four randomly selected industrial companies operating in Poland. The aim of this study was to obtain information on the operation of the most important aspects of the IT sourcing relationship in surveyed organizations. Presentation of the results, due to the limited scope of the article, was reduced to a minimum, while the main attention was devoted to the analysis of the collected data and information and description of the studied aspects. Moreover, it was made an attempt to answer the questions that were inspired to undertake the research.
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