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SOCIAL SKILLS FOR PARAMEDICS IN SLOVAKIA

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Kaššaiová Z.
Človek a spoločnosť. Internetový časopis pre pôvodné teoretické a výskumné štúdie z oblasti spoločenských vied
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2020
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vol. 23
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issue 2
29 – 42
EN
In the past, patient safety has attracted attention. However, little of it has been focused on the social skills necessary for paramedics. The aim of this article is to both highlight this deficiency, as well as the importance of examining such social skills which are necessary for crews in the emergency medical services. In this review, we present different terms described in the literature, and also the two most prevalent approaches: a non-technical skills approach and a competency approach. The non-technical skills approach has its origin in aviation. Flin et al. (2003) defined non-technical skills as the cognitive and social skills that complement technical skills, and contribute to safe and efficient task performance. The competency approach defines competencies as knowledge, skills, abilities and other characteristics or as a cluster of two or more these attributes (Marrelli, Tondora, & Hoge, 2005). Each competency is composed of behavioural indicators – specific descriptions of effective behaviour (Calhoun et al., 2008). In this article, we discuss the differences and similarities of both approaches and we focus on their critique.
2

EMOTION REGULATION STRATEGIES IN PARAMEDIC CREW LEADERS DURING A SIMULATED STRESSFUL TASK: A QUALITATIVE INQUIRY

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Uhrecký B., Gurňáková J., Baránková M.
Studia Psychologica
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2020
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vol. 62
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issue 2
89 – 108
EN
In spite of a large body of research in the field of emotion regulation, this subject has not yet been studied vigorously in naturalistic settings, especially not in the context of task performance. Therefore, it remains uncertain whether predominant theoretical conceptualizations of emotion regulation (e.g., Gross, 1998) can be applied to this sort of situation. In this qualitative study, we aimed to identify emotion regulation strategies of paramedic crew leaders (n = 30) in a simulated task with a sudden onset of a stressful incident. For this purpose, we analysed their emotional behaviour (i.e., facial expression, voice volume, body posture and movements etc.) on video recorded performance, and their affective states and emotion regulation strategies based on interviews conducted right after the task. Verbal reports were analysed via phenomenologically-laden template analysis. We classified emergent strategies into two basic categories: task-related (e.g., attention narrowing, mobilization to action, monitoring) and self-supportive (e.g., emotional distancing, behavioural withdrawal, detachment and selective attention). The results of our analysis suggest that regulatory strategies are largely implemented on an implicit level of processing and their function might be a better criterion for their distinction than a type of mental process.
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