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CYNICISM IN THE ORGANIZATION

100%
Łaciak M.
Zarządzanie Zasobami Ludzkimi
|
2010
|
issue 2(73)
29-38
PL
Poniższy artykuł ma charakter przeglądowy, jego głównym celem jest przedstawienie pojęcia cynizmu organizacyjnego oraz zestawienie głównych teorii wyjaśniających przyczyny powstawania tego zjawiska i jego możliwe konsekwencje.
EN
The character of the following article is that of an overview. Its main purpose is to present the concept of organizational cynicism as well as to summarize the main theories explaining the causes of this phenomenon and its possible consequences.
2

EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF CIVIL SERVANTS IN ETHIOPIA: PSYCHOLOGICAL CONTRACT AS A MEDIATOR AND ORGANIZATIONAL CYNICISM AS A MODERATOR

70%
Gebresilase Bereket M., Biramo Y. B., Elka Zebdewos Z., Demissie Endale B., Aldbyani A.
Studia Psychologica
|
2024
|
vol. 66
|
issue 2
151 - 165
EN
There is a gap in understanding how psychological contracts mediate and organizational cynicism moderates the relationship between emotional intelligence and organizational citizenship behaviour. This study aimed to investigate the mediating role of psychological contracts and the moderating role of organizational cynicism in the association between emotional intelligence and organizational citizenship behaviours among Ethiopian civil servants. The study included 322 (58% male) permanent government workers from three reform towns in southern Ethiopia. The findings revealed a significant relationship between emotional intelligence and organizational citizenship behaviours, psychological contracts, and organizational cynicism. The analysis using structural equation modelling indicated that the relationship between emotional intelligence and organizational citizenship behaviours was partially mediated by psychological contracts among civil servants. Additionally, organizational cynicism was found to have a significant moderating role in the association between emotional intelligence and organizational citizenship behaviours. As a practical implication, this study offers concrete recommendations for organizations intended to improve employee behaviours. It also contributes to the broader understanding of psychological contracts, emotional intelligence, and organizational cynicism in civil servants.
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