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1

The Work of Sales Representatives in the Context of Interactions and Work with Emotions

100%

Pawłowska B.

Qualitative Sociology Review

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2020

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vol. 16

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issue 4

64-88

EN

The article aims to present the interactional encounters undertaken within their professional context by the studied group of Polish sales representatives concerning their emotions and emotional work. It is an internally diverse group made of individuals skillful in managing their emotions, as well as the ones of others. Additionally, the professional group at hand is purposefully trained to acquire skills in the area of managing emotions. The concepts of Everett Hughes (1958) concerning work, Arlie Hochschild (1983) in the context of emotional labor, Anselm Strauss (1993) pointing to the coexistence of emotions and action, and Robert Prus (1997) on the contextual nature of social life are the theoretical underpinning of the article. They all derive from the interpretative paradigm and fit into the theoretical premises of symbolic interactionism, assuming the constant construction of social reality as a result of interactions undertaken by social actors (see: Blumer 2007). It is the nature of their interactions with customers, colleagues, and direct and indirect superiors that determines the specificity of a sales representative’s work situation. The analyses presented in the article are based on qualitative research using unstructured interviews, conversational interviews, and observations.

2

Traktát o vybraných problémech teorie a praxe v oblasti pedagogických věd

80%

Koťa J.

Pedagogická orientace (Journal of the Czech Pedagogical Society)

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2012

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vol. 22

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issue 3

336-352

EN

This treatise mentions the relationship between theory and practice in ancient and modern times and points to the present fetishization of practice. It also refers to the change of philosophising and draws attention to the arrival of sciencetechnology, which has taken over the present society. The question of the relationship between theory and practice is discussed from a number of viewpoints; the diff erences in emphases placed on the value of theory and practice are highlighted. The problem of practice schools (i.e. schools used for teacher training) is mentioned, as well as the problem of microteaching, observations, teacher students´ own performances and selected aspects of the relationship to extra-curricular activities that a teacher should be able to make use of.

3

Znaczenie informacji w codziennym życiu wczesnośredniowiecznych mnichów na podstawie Reguły Benedykta z Nursji

61%

Cyrek O.

Studia Redemptorystowskie

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2013

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issue 11

145-171

EN

The paper describes the basis of the Rule of Benedict of Nursia (d. 547) datascape environment present in the community of monks living in the monastery and the ways of acquiring information. The primary source of information for them was another man, especially a monk, and contact with the laity much they confine. Important information for them was verbal, which is transmitted by word and non-verbal information, transmitted gesture and posture. They used the word only in exceptional circumstances and with dignity. Also conveyed his command charged with words, but Cenobites were obliged to listen to him in silence. If you need anything, it’s more likely to be expressed by the movements of the body. Information plays an important role in the educational process, which is facilitated by the introduction of the discipline in the monastery. Abbots used the information for teaching and imparting knowledge, but the monks did not take an active role, but rather passively absorb everything supervisor told them. In exceptional cases, they can express their views, such as the common meeting. Monks depend primarily on the spiritual peace, hence they try to create the environment around them organized. Disinformation in them did not exist, because often they read the Rule and thus keep gaining knowledge about behavior. They knew so well their duties and rights and follow the top-down schedule.

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1 Pedagogická orientace (Journal of the Czech Pedagogical Society)

1 Qualitative Sociology Review

1 Studia Redemptorystowskie

1 Cyrek O.

1 Koťa J.

1 Pawłowska B.

1 2020

1 2013

1 2012

The Work of Sales Representatives in the Context of Interactions and Work with Emotions

Traktát o vybraných problémech teorie a praxe v oblasti pedagogických věd

Znaczenie informacji w codziennym życiu wczesnośredniowiecznych mnichów na podstawie Reguły Benedykta z Nursji