The article summarizes the two-year project TEACH - Teaching Adult Educators in Continuing and Higher Education - realized with thanks to the financial support of the European Commission within the framework of the So-creates/Grundtvig 1 Programme. Participating partners were: Nicolaus Copernicus University of Toruń as the leader of the consortium, the European Association for Education of Adults (EAEA), the University of Bielefeld, dvv international as the Institute for International Cooperation of the German Adult Education Association, the University of Pécs, Vytautas Magnus University of Kaunas, the Polish Association for Adult Education Regional Branch in Szczecin (TWP), A.I. Cuza University of Iasi, New Bulgarian University of Sofia, Bogazici University of Instanbul, Universities Association for Lifelong Learning (UALL), the University of Stirling.As a result of the TEACH Project a threestage framework for university courses in line with the European BA/MA model was developed:• an element (module) to be contained in a first vocational Bachelor of Education degree;• a framework of modules for a second, professional Master of Adult Education degree;• a modular postgraduate European Master of adult education programme incorporating the European dimension of adult education, to expand the Master of Adult Education into a European Master of Adult Education.In the context of the Project realization, the author treats the present situation in the field of education of adult educators in Europe.
The article aims to present the interactional encounters undertaken within their professional context by the studied group of Polish sales representatives concerning their emotions and emotional work. It is an internally diverse group made of individuals skillful in managing their emotions, as well as the ones of others. Additionally, the professional group at hand is purposefully trained to acquire skills in the area of managing emotions. The concepts of Everett Hughes (1958) concerning work, Arlie Hochschild (1983) in the context of emotional labor, Anselm Strauss (1993) pointing to the coexistence of emotions and action, and Robert Prus (1997) on the contextual nature of social life are the theoretical underpinning of the article. They all derive from the interpretative paradigm and fit into the theoretical premises of symbolic interactionism, assuming the constant construction of social reality as a result of interactions undertaken by social actors (see: Blumer 2007). It is the nature of their interactions with customers, colleagues, and direct and indirect superiors that determines the specificity of a sales representative’s work situation. The analyses presented in the article are based on qualitative research using unstructured interviews, conversational interviews, and observations.
Contemporary expectations towards employees or job applicants often refer not so much to the demand for specifically defined skills, which may be acquired within the frames of clearly outlined educational paths, but to the flexibility, openness to change, initiative, entrepreneurship, willingness to continuous learning and multidirectional professional development at every stage of an employee’s career. What is more, they also concern strategic, conscious and individual way of creating a career path through taking up actions which let compose a ’portfolio of qualifications’ based on the ’unique resources’ helpful in creating competitive advantage on the labour market. Based on the activities of Alternative Dispute Resolution (ADR) – a worldwide movement – the institution of mediation was introduced to the Polish legal system, thus opening the possibility to practice the profession of mediator. The paper presents basic assumptions concerning the specifics of the mediation method of dispute resolution and with reference to the above mentioned tendencies, powers of mediation have been characterized as: a profession (one of the alternatives to develop the basic, general education, e.g., representatives of social sciences) as well as interdisciplinary subject and practical skills area (interpersonal, communicative) valuable in many areas of contemporary professional activity also among young people.
PL
Współczesne oczekiwania wobec pracowników lub kandydatów do pracy, często odnoszą się nie tyle do zapotrzebowania na konkretnie sprecyzowane umiejętności, możliwe do zdobycia w ramach wyraźnie zarysowanych ścieżek edukacyjnych. Dotyczą raczej elastyczności, otwartości na zmiany, inicjatywności, przedsiębiorczości, gotowości do ciągłego uczenia się i wielokierunkowego rozwoju zawodowego, na każdym etapie kariery pracowniczej, strategicznego, świadomego i indywidualnego budowania ścieżek zawodowych, przez podejmowania działań pozwalających na komponowanie „portfela kwalifikacji” również w oparciu o „unikatowe zasoby” pomocne w budowaniu przewagi konkurencyjnej na rynku pracy. Na kanwie działań światowego ruchu Alternative Dispute Resolution (ADR), wprowadzono do porządku prawnego RP instytucję mediacji, otwierając tym samym możliwość wykonywania zawodu mediatora. W niniejszym opracowaniu przedstawiono podstawowe założenia dotyczące specyfiki mediacyjnej metody rozwiązywania sporów oraz w nawiązaniu do powyżej zarysowanych tendencji, scharakteryzowano kompetencje mediacyjne ujmowane jako: zawód (jedna z alternatyw na rozbudowywanie bazowego, ogólnego wykształcenia np. przedstawicieli nauk społecznych) i interdyscyplinarny obszar wiedzy oraz umiejętności praktycznych (interpersonalnych, komunikacyjnych) cennych w wielu obszarach współczesnej aktywności zawodowej również młodych ludzi.
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